I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more

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I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more
Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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Ordered some items within 2 days of…
Ordered some items within 2 days of placing my order, was notified with tracking my parcel, arrived within 48 hours. Free shipping 5***** z
Man behind the till was really friendly…
Man behind the till was really friendly and we had a nice chat while I paid
Very helpful staff
The members of staff were very helpful and very knowledgeable on the items of clothing we asked about!
Lovely service at Superdry store…
Lovely service at Superdry store Exeter, Princess Hay, offered by a nice lady with curly hair, unfortunately I can’t remember her name but it was on a Friday evening just before closing time - 22nd of March.
That lady definitely deserves a prize for excellent customer service 🙂
Gorgeously soft and thick fabric and…
Gorgeously soft and thick fabric and beautiful back print on my tattoo dres/hoodie.
Very helpful and friendly staff too
Disappointed
I purchased a mens gilet 10 days ago and still haven’t received it the delivery company is Evri and the response from them is abysmal l now have to apply for a refund
Really helpful staff
Really helpful staff. The clothing range is always good quality, whether it’s in a sale or not.
The staff was excellent
The staff was excellent—very helpful and polite. The delivery to the store was swift, and the item I received was of good quality.
Ordered in store for delivery
Ordered in store for delivery. Received 4 days later, which is okay by me. Shorts and trousers always a good fit and durable quality.
Bought two tee shirts
Bought two tee shirts on click & collect from Exeter great easy no problems
People are nice
Great fit I love these joggers got them…
Great fit I love these joggers got them in grey cream and blue
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