I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
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Parcel did not arrive and abortive visits to the shop were useless, I had to buy the shirt in the shop to avoid disappointment but no refund until I have proof that the package did not arrive at the... See more
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Ver... See more
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out. The shop assistant asked if I knew what... See more
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Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
4.6
Excellent
265 reviews
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Friendly staff
Friendly staff. Acknowledge you’ve walked in and ask if you need help. Good service.
July 2, 2024
The girl who worked there helped me get…
The girl who worked there helped me get the item I could afford (cheapest shirt)
July 3, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Exeter
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Reply from Superdry - Exeter
Hi Rachel,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Ordered some items within 2 days of…
Ordered some items within 2 days of placing my order, was notified with tracking my parcel, arrived within 48 hours. Free shipping 5***** z
May 9, 2024
Man behind the till was really friendly…
Man behind the till was really friendly and we had a nice chat while I paid
May 15, 2024
Very helpful staff
The members of staff were very helpful and very knowledgeable on the items of clothing we asked about!
April 22, 2024
Lovely service at Superdry store…
Lovely service at Superdry store Exeter, Princess Hay, offered by a nice lady with curly hair, unfortunately I can’t remember her name but it was on a Friday evening just before closing time - 22nd of March.
That lady definitely deserves a prize for excellent customer service 🙂
March 22, 2024
Gorgeously soft and thick fabric and…
Gorgeously soft and thick fabric and beautiful back print on my tattoo dres/hoodie.
Very helpful and friendly staff too
March 28, 2024
Disappointed
I purchased a mens gilet 10 days ago and still haven’t received it the delivery company is Evri and the response from them is abysmal l now have to apply for a refund
February 25, 2024
Really helpful staff
Really helpful staff. The clothing range is always good quality, whether it’s in a sale or not.
February 27, 2024
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