Superdry - Exeter Reviews 258

I've recently purchased an Everest Puffer from SuperDry as well as some Socks and a T-Shirt, which was on sale. The jacket was incredibly good value and keeps me warm in this cold weather. In my mind all of them are must have items.

Online order, no issues at all! This was after calling store direct to see if they had a particular size, not good. Was told "short staffed today, unable to check"

I ordered 2 jackets online as couldn’t pick between them. Once I picked one I returned the other to store. The shop assistant couldn’t be more helpful, made me feel really comfortable and helped me find the perfect size.

I tried a small coat on in the shop , I really liked it, but unfortunately it was to small so ordered a larger size , which arrived by post 4 days later

Shopping with superdry was a great experience. Item arrived quickly. Unfortunately it was too large so I called a local shore and they were really helpful and reserved a smaller size for me. The store were lovely but still needed a smaller size. Their refund process was also speedy.

Great delivery service
Great returns from online purchase to exchange in store.
Refund process is outstanding
Thankyou

Lovely coat, bought in sale in Exeter store, salesperson was very helpful & friendly.

Customer Service was excellent very helpful staff and friendly which made my shopping experience so much better. I also noticed how the staff were willing to help me when I was trying on the garment .

Very helpful and friendly staff in Exeter branch, makes shopping a pleasure, so important if the high street is to remain open and busy! Well done

After a gap of 3 weeks I have just exchanged a Christmas Gift at a different Superdry Store without fuss and with politeness. This is why we return time and time again. Thanks to the Exeter staff.
JSS

Exeter store is always well laid out, and despite the ‘sale rails’ at the moment, looks very presentable. Plenty of stock with lots of different sizes. Different styles for all, nobody excluded here. Whether you’re after joggers, gym stuff, casual clothes or party wear…..you’re bound to find something. All staff are welcoming and friendly and seem to love dogs which is good for us. Our dog always gets lots of fuss which she loves!

Polite and helpful staff.

Had to make a return, all handled easily and quickly, with polite service.

Exceptional customer service from the Exeter team when making a return.

Really lovely store — great layout so really enjoyable browsing. Great service from Tania, who was super helpful and friendly!

Quick, simple and efficient service by shop staff.

All good, from ordering in the shop to delivery, very efficient and quick delivery 👍🏻

Ordered I store on Thursday because my size wasn’t available and it arrived on Saturday! Great service and helpful staff in store