I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

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Parcel did not arrive and abortive visits to the shop were useless, I had to buy the shirt in the shop to avoid disappointment but no refund until I have proof that the package did not arrive at the... See more
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Ver... See more
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out. The shop assistant asked if I knew what... See more
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Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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The staff was excellent
The staff was excellent—very helpful and polite. The delivery to the store was swift, and the item I received was of good quality.
Ordered in store for delivery
Ordered in store for delivery. Received 4 days later, which is okay by me. Shorts and trousers always a good fit and durable quality.
Bought two tee shirts
Bought two tee shirts on click & collect from Exeter great easy no problems
People are nice
Great fit I love these joggers got them…
Great fit I love these joggers got them in grey cream and blue
Love SuperDry Togs.
I've recently purchased an Everest Puffer from SuperDry as well as some Socks and a T-Shirt, which was on sale. The jacket was incredibly good value and keeps me warm in this cold weather. In my mind all of them are must have items.
Online order/ after store call direct
Online order, no issues at all! This was after calling store direct to see if they had a particular size, not good. Was told "short staffed today, unable to check"
Staff super helpful
I ordered 2 jackets online as couldn’t pick between them. Once I picked one I returned the other to store. The shop assistant couldn’t be more helpful, made me feel really comfortable and helped me find the perfect size.
I tried a small coat on in the shop
I tried a small coat on in the shop , I really liked it, but unfortunately it was to small so ordered a larger size , which arrived by post 4 days later
Fabulous shopping experience
Shopping with superdry was a great experience. Item arrived quickly. Unfortunately it was too large so I called a local shore and they were really helpful and reserved a smaller size for me. The store were lovely but still needed a smaller size. Their refund process was also speedy.
Great delivery service
Great delivery service
Great returns from online purchase to exchange in store.
Refund process is outstanding
Thankyou
Lovely coat
Lovely coat, bought in sale in Exeter store, salesperson was very helpful & friendly.
Customer Service was excellent very…
Customer Service was excellent very helpful staff and friendly which made my shopping experience so much better. I also noticed how the staff were willing to help me when I was trying on the garment .
Nice quality product
Very helpful and friendly staff in…
Very helpful and friendly staff in Exeter branch, makes shopping a pleasure, so important if the high street is to remain open and busy! Well done
After a gap of 3 weeks I have just…
After a gap of 3 weeks I have just exchanged a Christmas Gift at a different Superdry Store without fuss and with politeness. This is why we return time and time again. Thanks to the Exeter staff.
JSS
Exeter store always a good shopping experience
Exeter store is always well laid out, and despite the ‘sale rails’ at the moment, looks very presentable. Plenty of stock with lots of different sizes. Different styles for all, nobody excluded here. Whether you’re after joggers, gym stuff, casual clothes or party wear…..you’re bound to find something. All staff are welcoming and friendly and seem to love dogs which is good for us. Our dog always gets lots of fuss which she loves!
Had to make a return
Had to make a return, all handled easily and quickly, with polite service.
Exceptional customer service from the…
Exceptional customer service from the Exeter team when making a return.
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