I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
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Parcel did not arrive and abortive visits to the shop were useless, I had to buy the shirt in the shop to avoid disappointment but no refund until I have proof that the package did not arrive at the... See more
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Ver... See more
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out. The shop assistant asked if I knew what... See more
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Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
4.7
Excellent
266 reviews
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Really lovely store
Really lovely store — great layout so really enjoyable browsing. Great service from Tania, who was super helpful and friendly!
January 5, 2024
Excellent service
January 2, 2024
All good
All good, from ordering in the shop to delivery, very efficient and quick delivery 👍🏻
December 26, 2023
Quick delivery
Ordered I store on Thursday because my size wasn’t available and it arrived on Saturday! Great service and helpful staff in store
December 28, 2023
Helpful friendly and efficient👍
Helpful friendly staff who ordered my gift to be sent straight to my home arrived in good time and I was sent tracking details too! Great service thanks
December 18, 2023
Helpful staff
The item I ordered arrived in time for Christmas at the shop in town. The staff were helpful when I went in to collect it.
December 18, 2023
Very good all around service
December 24, 2023
Backpack ordered online for me by helpful staff!
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to come back later as the tablet wasn’t charged but once I did the service was fantastic and the backpack arrived on my doorstep 3 days later.
December 18, 2023
Perfect everything
Man who put through the order for us was extremely helpful and enthusiastic about giving good customer service.
December 18, 2023
Great customer service & great choice…
Great customer service & great choice of stock/sizes.
December 26, 2023
easy to return garment
easy to return garment
offered to order correct size on line through the store
December 17, 2023
Comfortable coat just what I needed!
December 18, 2023
Very easy & efficient service
December 15, 2023
The sale’s assistant was just lovely…
The sale’s assistant was just lovely nothing to much trouble , a pleasure .
December 12, 2023
All the staff were knowledgeable
All the staff were knowledgeable, helpful and friendly
December 14, 2023
Christmas present
The guy was really helpful in the shop and because they didn't have the right size he was able to order to my front door. No extra cost. Really pleased with the product.
December 4, 2023
Top service
Excellent service in the shop on two occasions.
Helpful but not overwhelming
Professional whilst approachable and friendly
December 7, 2023
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