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Superdry - Exeter Reviews 258

TrustScore 4.5 out of 5

4.6

8-9 Princesshay, EX1 1GE Exeter, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more

Rated 5 out of 5 stars

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

Rated 5 out of 5 stars

The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more

Rated 5 out of 5 stars

Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.6

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 4 out of 5 stars

Backpack ordered online for me by helpful staff!

I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to come back later as the tablet wasn’t charged but once I did the service was fantastic and the backpack arrived on my doorstep 3 days later.

December 18, 2023
Rated 5 out of 5 stars

Perfect everything

Man who put through the order for us was extremely helpful and enthusiastic about giving good customer service.

December 18, 2023
Rated 5 out of 5 stars

Christmas present

The guy was really helpful in the shop and because they didn't have the right size he was able to order to my front door. No extra cost. Really pleased with the product.

December 4, 2023
Rated 5 out of 5 stars

Top service

Excellent service in the shop on two occasions.
Helpful but not overwhelming
Professional whilst approachable and friendly

December 7, 2023
Rated 5 out of 5 stars

The lady in the shop was great and…

The lady in the shop was great and couldn't do enough. We had to order for delivery as the size we needed wasn't in stock and that is my only problem...why use Evri? The most rubbish delivery company. Delivered my parcel to a neighbour's address. Just lucky I saw him do it.

December 3, 2023
Rated 5 out of 5 stars

Happy

Good delivery time, and pleased with the look &n feel of the clothes. Bought for Xmas gift so not been tried on yet.

November 30, 2023

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