I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more

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I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more
Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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Helpful friendly and efficient👍
Helpful friendly staff who ordered my gift to be sent straight to my home arrived in good time and I was sent tracking details too! Great service thanks
Helpful staff
The item I ordered arrived in time for Christmas at the shop in town. The staff were helpful when I went in to collect it.
Very good all around service
Backpack ordered online for me by helpful staff!
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to come back later as the tablet wasn’t charged but once I did the service was fantastic and the backpack arrived on my doorstep 3 days later.
Perfect everything
Man who put through the order for us was extremely helpful and enthusiastic about giving good customer service.
Great customer service & great choice…
Great customer service & great choice of stock/sizes.
easy to return garment
easy to return garment
offered to order correct size on line through the store
Comfortable coat just what I needed!
Very easy & efficient service
The sale’s assistant was just lovely…
The sale’s assistant was just lovely nothing to much trouble , a pleasure .
All the staff were knowledgeable
All the staff were knowledgeable, helpful and friendly
Christmas present
The guy was really helpful in the shop and because they didn't have the right size he was able to order to my front door. No extra cost. Really pleased with the product.
Top service
Excellent service in the shop on two occasions.
Helpful but not overwhelming
Professional whilst approachable and friendly
The lady in the shop was great and…
The lady in the shop was great and couldn't do enough. We had to order for delivery as the size we needed wasn't in stock and that is my only problem...why use Evri? The most rubbish delivery company. Delivered my parcel to a neighbour's address. Just lucky I saw him do it.
great product great service
Happy
Good delivery time, and pleased with the look &n feel of the clothes. Bought for Xmas gift so not been tried on yet.
Great service every time.
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