I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... See more
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I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... See more
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... See more
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... See more
Company details
About Superdry - Guildford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
North Street, GU1 4YT, Guildford, United Kingdom
- 01483 453890
4.6
Excellent
153 reviews
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Very good service and great product…
Very good service and great product with swift delivery times! The assistant at the desk was very helpful.
April 11, 2022
Overall positive experience
I ordered some trousers and 2x pairs of shoes, one for myself and one for my partner. The shoes for me were great, really happy. The ones for my partner were uncomfortable so rather than send back we went to our nearest store (Guildford) where he was able to try on different sizes/colours. Unfortunately they were no good so I was able to get a refund there and then - great customer service from those in store!
I did however return the trousers for an exchange and instead of receiving a replacement I was sent a refund instead, which was disappointing as the size I wanted was still in stock online, so I just re-ordered and collected from store.
April 4, 2022
Bag not arrived
When I ordered the bag the lady at the store said it would arrive the next day and it has been 9 days and the bag has still not arrived. Very unhappy customer.
March 21, 2022
Very happy with the service at Superdry…
Very happy with the service at Superdry in Friary, Guildford-- order got delivered the next day in this branch with a very helpful member of staff.
March 12, 2022
Great service
Great service, the staff in the shop also helped me order online to have the items delivered to the shop as they were a present!
February 7, 2022
Amazing overhead jacket...it is fit…
Amazing overhead jacket...it is fit perfectly... the size it is exactly what I expected...👌
December 18, 2021
Very helpful in store
December 1, 2021
Val at super dry guildford was…
Val at super dry guildford was extremely helpful. She took time to look on the internet for us and order a polo shirt that my husband wanted. Very satisfied with the service we received.
November 29, 2021
Love the gillet, and the service
When my girlfriend and I went shopping in Guildford, we spotted these stylish Superdry Everest gillets. However they didn’t have my size or colour. Low and behold, enter the helpful staff who checked the back room and then was able to show me how to order the product online. Very helpful and customer-friendly - even gave me options to order to other stores. I subsequently ordered the product at home on further consideration and received it on the next working day. Would definitely recommend the shop for anyone shopping in Guildford and online for customising your order.
October 26, 2021
Great service
October 17, 2021
Friendly and very efficient staff made…
Friendly and very efficient staff made a shopping ordeal a pleasure
September 7, 2021
Great selection of quality clothing
Great selection of quality clothing. Staff are friendly and eager to help. Their returns policy is good too.
August 21, 2021
Great service the only problem I had…
Great service the only problem I had was the slider i ordered were too narrow for me and sadly had to return them but the delivery of them were 5 stars
July 14, 2021
No complaints, all good
Really can't complain, ordered on the Saturday night, it landed on Tuesday. Good communication and prompt service..
April 24, 2021
Guiildford store friary centre
Staff in the store very helpful was served by this lovely young short hair girl very pleasant and friendly had a return to do was dealt with very promptly, one quick question though why superdry not doing any in store sale this sale season while all other retailers are on sale shame we cant get good deal from out favourite brand.
Love SUPERDRY ;)
April 21, 2021
Excellent very speedy delivery love my…
Excellent very speedy delivery love my new coat and such a great discount.
February 25, 2021
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