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Superdry - High Wycombe Reviews 

142
TrustScore 5 out of 5

4.8

Units 22/23, Eden Shopping Centre, HP11 2DQ High Wycombe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I buy a lot of Superdry clothes. I like their clothing style, especially the joggers and hoodies, which I've purchased a variety over the last couple of years. I find them comfy, durable, great qualit... See more

Rated 1 out of 5 stars

Don't buy from them. Returned an item in good faith with a fault at purchase with proof of purchase and I was treated like a child by the woman in the store. She was rude, disrespectful and had zero c... See more

Rated 5 out of 5 stars

Very good website, easy to navigate, great great great products, superb variety and very easy to order AND to return. All very straight forward and a very pleasing experience all in all. The ladies... See more

Rated 5 out of 5 stars

I love Superdry! Been wearing there clothes for years. I’ve recently started to visit Superdry again and I could literally buy half the shop! Now getting my husband into the brand. Great quality and g... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - High Wycombe

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Units 22/23, Eden Shopping Centre, HP11 2DQ, High Wycombe, United Kingdom

  • 01494 450423

4.8

Excellent

TrustScore 5 out of 5

142 reviews

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4.8

All reviews

(142)

14,096 reviews in the last 12 months

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Rated 1 out of 5 stars

My package was not available in store…

My package was not available in store (despite tracking telling me it was delivered to the store previous day), And the store staff were extremely unhelpful .

June 27, 2022
Superdry - High Wycombe logo

Reply from Superdry - High Wycombe

Hi Helen,

We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.

Superdry Care

Rated 5 out of 5 stars

Excellent service from store

Excellent service from store, quick delivery and great shorts!!

May 23, 2022
Superdry - High Wycombe logo

Reply from Superdry - High Wycombe

Hello,

Thank you for your feedback. At Superdry, we do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.

Superdry Care

Rated 4 out of 5 stars

I returned a coat that I bought online…

I returned a coat that I bought online and returned it to a superdry shop as it was a bit small and I didn’t want to post it back. A bit of a faff getting a refund and then having to buy another but the outcome was great, I went home with one that fitted. The staff were brilliant and I couldn’t fault the service I got there.

February 8, 2022
Rated 5 out of 5 stars

A change to traditional sizing charts please!

From the great welcome 1st order discount to collecting from the High Wycombe store, the whole process was easy.

I will say though that Superdry would be better served proving the more traditional cm/inches sizing charts online rather than the current algorithm that takes your height, weight and reviews into account.
The leather jacket I bought was a 62% fit based on the algorithm according to the current system - and it was incorrect with it fitting only with a t-shirt on, anything else it was too tight.

The procedure for returns was straightforward and prompt though with the High Wycombe staff very courteous and knowledgeable. 5 stars service.

January 26, 2022
Rated 5 out of 5 stars

Great service

I had a very helpful and polite assistant named Alex in the High Wycombe store. She went out of her way to ensure I got what I was looking for

November 9, 2021
Rated 5 out of 5 stars

I had been into your High Wycombe…

I had been into your High Wycombe branch with my son who has learning difficulties, he wanted a specific pair of trainers for his birthday and although they didn’t have his size the assistant named Angela was very sensible and suggested he try on the same shoe in a different colour just to make sure they fitted - then she would order them on line. This she did and they arrived two days later and fitted perfectly. I would give her an A star - she was brilliant.

October 10, 2021
Rated 5 out of 5 stars

Great price

Great price , easy/quick delivery
Photos on the site really do the product justice!
Will be back soon

Thanks guys! 👍🏻👍🏻

March 8, 2021

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