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Superdry - Kingston upon Thames Reviews 350

TrustScore 4.5 out of 5

4.7

G23/24, Bentalls Shopping Centre, KT1 1TR Kingston upon Thames, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Wanted to treat my fiancé to a dress that I saw on your instagram advert as the model that was wearing the dress reminded me of her . And the dress did not disappoint !!!!

Rated 5 out of 5 stars

Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the m... See more

Rated 5 out of 5 stars

Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... See more

Rated 1 out of 5 stars

The lady who worked at Kingston Bentall centre branch on the 31st of july 2025 was ultra rude and looked down upon me as a customer. She thought she was clever and smart when infact she was d... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Kingston upon Thames

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • G23/24, Bentalls Shopping Centre, KT1 1TR, Kingston upon Thames, United Kingdom

  • 02085 472817

4.7

Excellent

TrustScore 4.5 out of 5

350 reviews

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Rated 5 out of 5 stars

Good costumer service and value for money

Jacket arrived next day to the shop. Good quality product, easy to buy on their website. Got a 10% discount on my email. Free delivery. Shop assistant was quick and very friendly. What else you can ask for? will definitely buy again

December 29, 2025
Rated 5 out of 5 stars

Very helpful staff

I saw a Rugby Top I thought I’d get my Husband. However they didn’t have his size so I asked if there was one in the stockroom. There wasn’t but the member of staff ordered one straight away for me to be delivered to the Store. Very kind & efficient. My Husband loves it, excellent quality.

December 12, 2025
Rated 5 out of 5 stars

Bought three things this winter all great

Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the middle aged market that is still good design and quality without looking stupid!

December 2, 2025

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