Wanted to treat my fiancé to a dress that I saw on your instagram advert as the model that was wearing the dress reminded me of her . And the dress did not disappoint !!!!

Location
Switch locationG23/24, Bentalls Shopping Centre, KT1 1TR Kingston upon Thames, GB
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See what reviewers are saying
Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the m... See more
Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... See more
The lady who worked at Kingston Bentall centre branch on the 31st of july 2025 was ultra rude and looked down upon me as a customer. She thought she was clever and smart when infact she was d... See more
Company details
About Superdry - Kingston upon Thames
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
G23/24, Bentalls Shopping Centre, KT1 1TR, Kingston upon Thames, United Kingdom
- 02085 472817
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It was easy and I found all the items I…
It was easy and I found all the items I wanted.
Great experience at Superdry!!
Last Friday I bought a jacket for my daughter. It turns out that someone before that tried it on and left self tan marks on it. We haven't noticed at the time and we left. She spotted two days later and we went back to the shop to exchange it. The girl on the till was so nice and helpful. She spoke with the manager, which was also in great assistance and help us solve the issue within a couple of minutes ☺️ Brilliant experience and we were very pleased to shop in Superdry as well!!!
The product was just what my son was…
The product was just what my son was looking for.
Coat is so comfy and warm
Coat is so comfy and warm
Keeps me warm for the winter
Only thing is I wish the pockets were bigger so that I can out my phone inside
Why dont you have any mens socks !!!!
Great customer service
Great customer service, helped me to do the colour and sizes I was looking for.
We were served by a very efficient and…
We were served by a very efficient and friendly young lady that was kind and polite and assisted us with our enquiries and was extremely helpful. Thank you.
exactly what i was looking for
The coat I bought is exactly what I needed. Great quality and service I got in the Kingston store was top notch.
I bought a casual shirt from SuperDry…
I bought a casual shirt from SuperDry few days ago as well as nice linen shirt couple of moths ago, really like the quality and the feel of the fabric. Will definitely be buying more stuff from them in the future.
Great coat for winter
Great coat for winter! Large pockets to fit phone in and also inside pocket for valuables. Lovely and warm!
Prompt Service for returns from online orders
Staff were nice, patient and provided great service even I was aiming for returning online orders twice in store which the products were faulty
Good service from superdry sales staff…
Good service from superdry sales staff and the security guard was also very helpful (pointed me in the right direction for the item i needed).
Good quality
Good quality
Good behavior and honest staff
My son loves his bag from your shop
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