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Superdry - Kingston upon Thames Reviews 

350
TrustScore 4.5 out of 5

4.7

G23/24, Bentalls Shopping Centre, KT1 1TR Kingston upon Thames, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Wanted to treat my fiancé to a dress that I saw on your instagram advert as the model that was wearing the dress reminded me of her . And the dress did not disappoint !!!!

Rated 5 out of 5 stars

Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the m... See more

Rated 5 out of 5 stars

Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... See more

Rated 1 out of 5 stars

The lady who worked at Kingston Bentall centre branch on the 31st of july 2025 was ultra rude and looked down upon me as a customer. She thought she was clever and smart when infact she was d... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Kingston upon Thames

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • G23/24, Bentalls Shopping Centre, KT1 1TR, Kingston upon Thames, United Kingdom

  • 02085 472817

4.7

Excellent

TrustScore 4.5 out of 5

350 reviews

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4.7

All reviews

(350)

13,321 reviews in the last 12 months

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Rated 5 out of 5 stars

The purchase process was great

The purchase process was great, very straightforward, which makes everything runs smoothly. The quality of the products is amazing. I gave my husband some shirts and hoodie for his birthday and he just loved them!

February 9, 2024
Rated 4 out of 5 stars

Excellent Ski Coat

My daughter bought the ultimate rescue ski jacket and we are so impressed with the quality and design. So many pockets for ski pass, goggles and spf etc, and 2 zips up the front and zip off snow skirt. The inner snow cuffs with thumb holes and hood which fits over helmet are brilliant too. The size might come up slightly small as she is age 13 but quite tall and usually wears an xs but the UK10 fit her quite well with room for a fleece underneath. She hasn’t tested it outside in the elements yet but happy with it so far. Very well designed coat.

The female member of staff working on the till was very nice and delivered excellent customer service.

February 18, 2024
Rated 5 out of 5 stars

Super nice assustant …

Store clean and lots if items on sale .assistant is very helpful to answer my questions and he wants extra help to purchase in online ( I was not sure size store got ) without pushing ,and I feel really comfortable without given my email address for e - receit because I don't wants excess commercial email. He gentle ask fir only e- recieat for my e-mail . Very happy visit 😊store was kingston store

February 12, 2024
Rated 5 out of 5 stars

Efficient systems of ordering and…

Efficient systems of ordering and billing. That’s said, I did not realise Superdry sizes were generally smaller than normal sizes so although I ordered XXL I need XXXL which sadly isn’t available.

February 6, 2024

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