Wanted to treat my fiancé to a dress that I saw on your instagram advert as the model that was wearing the dress reminded me of her . And the dress did not disappoint !!!!

Location
Switch locationG23/24, Bentalls Shopping Centre, KT1 1TR Kingston upon Thames, GB
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See what reviewers are saying
Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the m... See more
Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... See more
The lady who worked at Kingston Bentall centre branch on the 31st of july 2025 was ultra rude and looked down upon me as a customer. She thought she was clever and smart when infact she was d... See more
Company details
About Superdry - Kingston upon Thames
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
G23/24, Bentalls Shopping Centre, KT1 1TR, Kingston upon Thames, United Kingdom
- 02085 472817
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Superdry is my favourite shop.
Superdry is my favourite shop since the beginning. Great quality, vivid colours, good materials, happy designers, good service, always music on board, and I don't need to think twice before going for shopping.
Simply saying - Superdry was build for me.
Staff were really friendly and helpful
Staff were really friendly and helpful. They didn't have the size I wanted in store so they ordered it for me to my address. No hassle at all!!
May use AI-assist with repliesRead more
Click and collect
I ordered online as a click and collect, the process was seem less and everything went well.

Reply from Superdry - Kingston upon Thames
The store staff were very helpful and…
The store staff were very helpful and the delivery service was swift
All round good experience
Easy online ordering process, great quality clothing and really helpful staff when I went to pick up my order.
I was served by a lovely man who was…
I was served by a lovely man who was really helpful and went out of his way to help.
Positivity is one word
Positivity is one word I can summarise my experience. I bought something expensive but the service offered resulted in satisfied me. Thanks. Look forward to more meaningful deals. I love the brand.
Member of staff extremely helpful
Member of staff extremely helpful. Young girl in headscarf, Kingston upon Thames branch Bentalls.
Love your products.
Lovely store well laid out
Lovely store well laid out. Good stock supply, lots of choice.
Amazing.my experience was fab wag1
amazing staff and customer service
I could receive my parcel sooner than I…
I could receive my parcel sooner than I expected. It was unbelievable.
Very helpful indeed, Bentalls Centre Kingston.
The staff were very helpful, helping me to find the right size jackets.
I like the shop layout and the quality…
I like the shop layout and the quality of the clothes. I loved the dress I got in the sale and staff at the checkout were very polite.
Quality of the products and customer…
Quality of the products and customer service both 5 stars
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