Easily ordered my padded filet online, delivered to an in post shop very quickly. Didn’t fit so did an easy online return which I dropped back into a superdry shop for a pre generated coded refund. Or... See more

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One bad apple spoils the whole bag of fruit! Unfortunately this was our experience at the Lakeside shopping centre. We went into the changing rooms, the two shop assistants were chatting so loudly,... See more
Company replied
The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from w... See more
Great service at Lakeside Thurrock and the staff were polite , professional and so very helpful with a friendly attitude you just don’t see much nowadays sadly. I have always loved the design of the... See more
Company details
About Superdry - Lakeside
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Lakeside Shopping Centre , West Thurrock, RM20 2ZQ, Grays, United Kingdom
- 01708 891438
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Great clothes
Great clothes. And the ones I decided didn't suit me were no trouble to return to the store, thanks to the lovely staff.
great shop lots to choose from.
great shop lots to choose from.. payment was smooth and overall service was great!
The shop assistant on the shop floor…
The shop assistant on the shop floor was excellent, she went out of her way to show us the different ranges and styles that were available. Good old fashion customer services.
Very happy with my purchase and the…
Very happy with my purchase and the service and delivery
Simple exchange!
Staff were very friendly and helpful, the process of making an exchange was very smooth.
Top for grandaughter…
Went to lakeside with grandaughter unfortunately the top liked did not have size they ordered it for us and got sent directly to us
Lovely product
Got exactly what was wanted. Lovely product and they take the blue light discount card
Just what I wanted
Have been looking for a particular shirt for a while and found one in Superdry, Lakeside. So really pleased. Staff were helpful and friendly so will be visiting again
Love super dry,staff are brilliant and…
Love super dry,staff are brilliant and very polite.Please can we have one at Westwood cross (thanet uk)
The store was very clean and tidy and…
The store was very clean and tidy and staff were very welcoming. The staff very very helpful and deserve a payrise!
Staff were very helpful with a purchase…
Staff were very helpful with a purchase I make in Ireland that I needed to be returned. Loved the shop and how it was presented.
Great service.friendly staff
Lovely Hawaiian shirts
I ordered two Hawaiian shirts a female and a male shirt. Ordering on line was easy and I opted to collect from Lakeside store. I was given an estimated delivery date. Updated and informed when ready to collect. Store staff were friendly and collected my order promptly.
I was extremely pleased with the quality of both shirts and the colours were really nice. The ladies shirt was slightly fitted and a nice length. I’m 5’3” and a curvy 12, the size 12 was true to size.
The men’s medium shirt was also slightly fitted and not too long for a 5’8” guy with 42 chest.
The designs were colourful but not Gordy.
They were packed in small plastic bags but had hardly any creasing which says they will be good for packing and ironing.
They were purchased for a holiday in July so not washed yet but the feel of the material tells me they will wash well
I will purchased again from Superdry.
Great to see Superdry are still providing quality
Great service at Lakeside Thurrock and the staff were polite , professional and so very helpful with a friendly attitude you just don’t see much nowadays sadly. I have always loved the design of the stores and their ambiance. The quality and design of the clothing never disappoints. I am finding other trusted brands have just cut so many costs their clothes look and feel cheap and it’s hard to shop if you want to wear something that looks and feels quality whilst standing the test of time. Well done Superdry, you are a breath of fresh air.
Quality of clothing range and special…
Quality of clothing range and special offers, that I found the icing on the cake which encouraged me to spend more.
Customer service was excellent
Customer service was excellent. The staff had to take clothing off 2 manaquins as they were the last in the size we needed. They were very friendly and helpful
No new models it’s the same stuff…
No new models it’s the same stuff always
With quality, prices are soaring no offers even for winter clothing
Ordered through the store with help…
Ordered through the store with help from the staff
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