Easily ordered my padded filet online, delivered to an in post shop very quickly. Didn’t fit so did an easy online return which I dropped back into a superdry shop for a pre generated coded refund. Or... See more
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One bad apple spoils the whole bag of fruit! Unfortunately this was our experience at the Lakeside shopping centre. We went into the changing rooms, the two shop assistants were chatting so loudly,... See more
Company replied
The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from w... See more
Great service at Lakeside Thurrock and the staff were polite , professional and so very helpful with a friendly attitude you just don’t see much nowadays sadly. I have always loved the design of the... See more
Company details
About Superdry - Lakeside
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Lakeside Shopping Centre , West Thurrock, RM20 2ZQ, Grays, United Kingdom
- 01708 891438
4.8
Excellent
270 reviews
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I love the coat that I have purchased
I love the coat that I have purchased, good quality, but delivery was actually slow. Product has been dispached in 4 days. I think it's because of Christmas, so hope next time it will be faster.
December 22, 2023
not very good
December 18, 2023
Exchanged first class!
My initial purchase needed to be exchanged as it was the wrong size, the lady I spoke to in Lakeside went above and beyond, from checking in store, to other stores and then online trying to find me the correct size, when that wasn’t possible she even offered to help me find something else in store.
December 27, 2023
Great service and very professional
Great service and very professional, quality and value exceptional , delivery was quick and fast too x
December 21, 2023
Very impressed with the purchase
Ordering was simple and quick which is always a great start. I chose click and collect and my item was ready to be picked up sooner than expected. The staff in the store are friendly and collection was easy too.
December 3, 2023
I believe the prices are bit high even…
I believe the prices are bit high even after discount, the staff was very professional overall a good experience.
December 13, 2023
Had an issue with a coat that had been…
Had an issue with a coat that had been purchased a month ago, customer service was brilliant 🤩
December 8, 2023
Excellent service
We bought two coats recently and on both occasions were helped to choose and advised very efficiently and helpfully. Thank you.
December 3, 2023
Service excellent
December 2, 2023
My items I ordered came really quick
November 23, 2023
Helpful staff
Superdry Lakesie - very helpful female sale assistant when I asked for advise
November 22, 2023
As the lady was very polite and helpful
November 23, 2023
15th Quarterly trip to Superdrye walked in my grandson saw the…
We walked in my grandson saw the trousers he wanted a staff member went straight away to find me a 2nd pair in the stock room. The quality is great and he finally found a backpack he can use for college now. Hes searched fir 2 months for a bag.
November 15, 2023
Free postage bonus
Wasn’t aware it was free postage the lakeside store helped no end to get what I wanted sent to my home address bonus as this was the first time I’d even been in superdry
November 12, 2023
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