Easy to order online, speedy delivery via InPost at my local shop However the sizing was very snug so i needed a larger size (no way was the model wearing medium size), no option to exchange, so end... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The help from the staff involved was top tier. Both the Shop Manager & the assistant who helped me made me feel valued as a customer. They were efficient & well informed. calm & patient - even when... See more
What made my experience great was the attention to customers. Both on the shop floor and at the till. The fitting rooms had someone available and the team were always about making sure the store looke... See more
I am new to this country, and this was my first experience buying clothes here. I am not familiar with your company, so I wanted to share my thoughts. There were so many clothes in the center, and as... See more
Company replied
Company details
About Superdry - Leeds Trinity
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
18-24 Albion Street, LS1 6HX, Leeds, United Kingdom
- 01132 469772
4.4
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality as always
April 4, 2021
Love my new shirt
Love my new shirt ! Great service and delivery from Superdry as always
March 25, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still waiting on parcel
March 8, 2021
Reply from Superdry - Leeds Trinity
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
The best hoodie I have ever had
February 23, 2021
Have been looking for one for sometime…
Have been looking for one for sometime now, this is definitely the one for me perfect fit as always from Superdry. Thanks.
February 11, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.