I got my daughter 2 pairs of shorts which remind my of boxers underwear, She loves them, said they are light to wear and so comfortable especially in very hot temperatures. The colours look good and... See more
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The lady at the Leicester highcross store superdry She was so patient and helpful Went out of her way to make phone calls to sort my problem out Honestly her personality was fantastic Brilliant... See more
Very happy with my purchase, the sales assistant in store ordered my item for me which was a coat in the size I wanted. The gentleman who helped me was extremely helpful and gave good advise on coat... See more
Very strange that your store (Leicester) had no sale with reductions only on line. This differed from almost all other stores in the shopping centre. Basically saying don’t buy anything here in the s... See more
Company details
About Superdry - Leicester
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
LL92 - 93 Highcross Centre, LE1 4FS, Leicester, United Kingdom
- 01162 532982
4.6
Excellent
182 reviews
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Really helpful staff in your Leicester…
Really helpful staff in your Leicester shop who were able to find what I wanted online and ordered it for me there and then. Delivery was also great. Thank you
November 17, 2025
I got a student discount despite not…
I got a student discount despite not having my ID card
October 20, 2025
Worth the price
Worth the price.
The material and the shape of the coat keep me warm in extreme English weather conditions.
October 13, 2025
Easygoing, Calm and pleasant
Good selection, nice staff, overall good feel to the place
October 10, 2025
May use AI-assist with repliesRead more
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The items were easy to order and…
The items were easy to order and return. Very straightforward
August 21, 2025
Reply from Superdry - Leicester
We appreciate you taking the time to share your feedback. We're happy to hear that you found our ordering and return process straightforward and easy to use.
Superdry
Amazing service at the store - Leicester
Amazing service at the store. Super friendly and efficient! Great product!
August 15, 2025
Reply from Superdry - Leicester
Hi Matt,
We appreciate you sharing your experience with us! We're happy to hear that you found our service amazing and our team super friendly and efficient. Thank you!
Superdry
Good choice
Went in to buy a new hoody, great selection of products, staff really friendly and helpful in assisting with finding what I wanted and very knowledgeable about the products.
May 31, 2025
Rachel at the Leicester store is a…
Rachel at the Leicester store is a legend. She really cares about customers getting the clothes they want. Just as an example, she remembered me when I went to take some trousers back that I bought online today and asked which shirt I ended up buying when she helped me three months ago.
It’s great that I can take clothes back to the store if I order online and they don’t fit.
Superdry is my favourite place to buy clothes.
Thank you ☺️
March 17, 2025
Lovely coat!
Lovely coat!
Great website with lots of information about the products - loved the colour and fit of this coat. It is long but that is what I wanted - beautiful rich chocolate brown colour.
Warm but not super heavy
January 22, 2025
Polite and helpful
Ordered 2 coats to check for fit of each.
Delivery was quick.
Decided to return the one that was my least favourite to store in Leicester and service was very quick and very helpful.
December 28, 2024
Excellent product backed by excellent service.
Jacket arrived on time. In a few days I noticed a defect which was probably missed by quality control. I took it to a Leicester Highcross store, The staff was polite, courteous and without any quibble, a refund or exchange was offered. The exchange arrived in two days. Excellent product backed by excellent service.
December 29, 2024
Easy purchase and return
Bought a jacket online, delivery was fast and it was well packed. Unfortunately it was too big so I went to the store to return. Cashier was super friendly and the process took less than a minute. Wish I have taken her name but well done team from Highcross!
December 9, 2024
Reply from Superdry - Leicester
Hello,
We're delighted to hear you had a positive experience with our online delivery and return process.
It's wonderful to know you received your jacket quickly and well-packed. We appreciate your kind words about the cashier at our Highcross store. Their friendly and efficient service is a testament to our commitment to providing excellent customer service.
We hope you have a fantastic Christmas,
Superdry
Excellent
Superb customer service from the lady in the shop in the Highcross Leicester, great help and very competent, great to have service like that! 10 out of 10 for her. Just sorry I didn’t get her name :(….. definitely will be shopping there again :)
Good delivery service too.
November 29, 2024
Reply from Superdry - Leicester
Hello,
Thank you for your kind words!
We're thrilled to hear about your positive experience at our Highcross Leicester store. We're so glad you received excellent customer service and that our team member was able to assist you. We'll be sure to pass your feedback along to the team.
We appreciate you choosing us and look forward to seeing you again soon,
Superdry
Great service really please with shop…
Great service really please with shop assistant who helped us exchange a damaged coat on good faith as I could not find the receipt
Also the Floor walker was really helpful with finding and choosing is a suitable replacement for my 10yr old daughter which is by no means an easy task
December 3, 2024
Great range of clothing to choose from
Great range of clothing to choose from, always good quality. I just wish they did bigger sizes, because I go to the gym sometimes i struggle to get my arms in tops, but apart from that great
December 3, 2024
Very helpful shop assistant who ordered…
Very helpful shop assistant who ordered online for me as they did not have the colour I wanted in my size
November 24, 2024
Reply from Superdry - Leicester
Hello,
Thank you for your great review!
We're pleased to hear you had a positive experience at our Leicester store!
It's wonderful to know our shop assistant went above and beyond to help you find what you were looking for. We appreciate your kind words and will share your feedback with our team.
Thanks for shopping with us!
Superdry
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