I got my daughter 2 pairs of shorts which remind my of boxers underwear, She loves them, said they are light to wear and so comfortable especially in very hot temperatures. The colours look good and... See more
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Very happy with my purchase, the sales assistant in store ordered my item for me which was a coat in the size I wanted. The gentleman who helped me was extremely helpful and gave good advise on coat... See more
The lady at the Leicester highcross store superdry She was so patient and helpful Went out of her way to make phone calls to sort my problem out Honestly her personality was fantastic Brilliant... See more
Very strange that your store (Leicester) had no sale with reductions only on line. This differed from almost all other stores in the shopping centre. Basically saying don’t buy anything here in the s... See more
Company details
About Superdry - Leicester
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
LL92 - 93 Highcross Centre, LE1 4FS, Leicester, United Kingdom
- 01162 532982
4.6
Excellent
182 reviews
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Good quality
Very pleased with the quality of the material and the speed of delivery.
December 30, 2021
I was very impressed with one of the…
I was very impressed with one of the staff in the Leicester store she was extremely helpful and ordered my purchase for me oonline as they did not have it in store
December 3, 2021
Very comfortable
September 21, 2021
First time I’ve shopped at Super Dry…
First time I’ve shopped at Super Dry and I really liked the helpful customer services in store at Highcross, leicester.
My dresses were worth their money too.
Thank you 😊
July 31, 2021
May use AI-assist with repliesRead more
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The wrong item entirely came
The wrong item entirely came and I couldn’t find an option to return it for a replacement so instead I’m having to go out if my way to be sent return it by post just for a refund when it was incorrectly sent. I normally rate super dry very highly but I have to say I’m really disappointed, accidents happen but I should have been able to find a way to resolve other than process a refund then rebuy..which sadly I won’t be doing as I’m scared the wrong item will turn you again as it was due to an incorrect barcode on the item
July 5, 2021
Reply from Superdry - Leicester
Hi,
We apologise that you have received an incorrect item in your recent order.
Although the dispatch team at our warehouses handle thousands of orders each day, we do have procedures in place to ensure that the items we ship to our customers are correct and of the quality we expect.
Regrettably, it would appear that human error has resulted in this not being picked up during the picking and packing process, resulting in an incorrect item being sent out.
Please remember that you can return any item purchased from our website in the last 12 months for inspection using our free Collect+ service, if you suspect that it has developed a manufacturing fault.
You can arrange a return through our returns portal – https://superdry.returns.international; however for further assistance please view the information on our help-centre:
https://www.superdry.com/help-centre/articles/401900000002273
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care
Items never arrived just sat in…
Items never arrived just sat in dispatched state. Contacted customer services who advised me to wait 5 days rhwnwas offered refund
May 20, 2021
Reply from Superdry - Leicester
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
A little small
Ordered two items both came with the right label but probably 1 Size smaller so order a size bigger than you need… other than that good quality kit.
May 14, 2021
It was very easy to place an order…
It was very easy to place an order online. I was surprised at how prompt the trainers arrived. One thing I will say is if you are a half size like me, I would go up to the next full size. The footwear can be narrow at times and thus not allowing you to wear the appropriate socks (if you wear them). I'm happy I made the decision to go from 5.5 to 6 which is something I never do as these trainers run small for me. Vegan footwear is very new for me, however, so far, I am impressed with the quality and style of both trainers.
May 3, 2021
Good service and ontime delivery…
Good service and ontime delivery 👍👍👍👍👍👍👍👍👍👍😊😊😊😊😊😊😊😊😊😊😊Thank you...
April 23, 2021
The people there were very helpful
The people there were very helpful. Assisted me with the return of my online purchase and with the new purchase I made while shopping there.
April 23, 2021
Quick delivery
Happy with a jacket I’ve purchased, looks exactly like on the pictures, good quality.
Quick delivery 👍🏼
March 18, 2021
Never received order
Never received order, then got email about returning it and refund put back on card...!
Total nonsense, during such times when online orders are going through the roof?
Never ordering again
March 15, 2021
Reply from Superdry - Leicester
Hello Ronald,
I am sorry for the issues with your order.
It was refunded by our warehouse, but the courier Royal Mail also marked both parcels as delivered, so from there the tracking stops, so we are unable to see the reason they would have returned this to us.
We do thank you for your feedback, and we will continue to monitor the situation.
Thank you,
Superdry Care
Cargo Trousers
The cargo trousers I ordered came in good time, are a good fit, good colour, and good quality.
Thanks
February 17, 2021
One of the best materials Parka
One of the best materials of this Parka. Color, softness, steaches, feel is great. Will buy again in different color. I have to take XL instead of X as the make for Superdry size is always a size small. Highly recommended.
February 16, 2021
Easy to use website delivery was on…
Easy to use website delivery was on time packaging was damaged but the coat was perfect
January 30, 2021
High quality clothing brand
High quality clothing brand! I recieved the items very quickly even though we are living in hard time due to Covid19. They are offering a 10% discount and they give free delivery and return.
They sell lovely vintage style jumper. I bought a Super Lux Diamond Rib Crew Jumper, it has an amazing fit and colours but unfortunately I returned it because the wool caused me a itchy feeling to my skin. I kept the other jumper it was simply perfect😉
January 16, 2021
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