Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... See more
Location
Switch locationMSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB
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See what reviewers are saying
Super dry is a good clothing company I used the website for years and not once have I ever been let down.
Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... See more
Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... See more
Company details
About Superdry - Liverpool
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, United Kingdom
- 01517 077733
4.7
Excellent
243 reviews
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Great service provided
Great service provided by a staff member in Liverpool one store and was also very helpful.
June 24, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Liverpool
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments.
Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Love a lot of your longer dresses and…
Love a lot of your longer dresses and tops and the service is great.
As an older customer, would love it if you made some of the backless dresses with an alternative style that is not backless.
Staff in Liverpool shop excellent, very approachable and very professional.
June 27, 2024
Reply from Superdry - Liverpool
Hi Catherine,
Thank you for taking the time to give us your feedback. We're really pleased that you love your new purchase. Thanks so much for your review and comments
Kind regards,
Superdry Care
Reply from Superdry - Liverpool
Hello,
Thank you you sharing your valuable feedback with us.
At Superdry, we want you to have a great experience, so we're really happy to read your comments about our Liverpool store
Thanks for shopping with us, we really appreciate it.
Superdry Team
Excellent quality and reasonable prices
The staff members in the Liverpool One branch in general were helpful, and the manager “Andy” was a very helpful person and helped me to find what I am looking for, find my size and replaced a hoodie I bought before with the right size…. I am a regular customer since 10 years… Good quality product, excellent design and reasonable prices…
May 28, 2024
Clothes are good quality and staff in…
Clothes are good quality and staff in Liverpool one shop are lovely and helpful all the time.
May 18, 2024
Reply from Superdry - Liverpool
Hi Dean,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
Unable to purchase coat in size wanted…
Unable to purchase coat in size wanted in person in store and needed to order it for delivery instead which was a bit disappointing.
Superdry sizes fit smaller than sizes from other stores and brands.
April 22, 2024
Plenty of choice
Plenty of choice, all items well laid out and very friendly and helpful staff
April 25, 2024
Quality item
The item I bought is very good and of high quality (it should be good for the price). Also the staff that served me were pleasant and friendly.
April 16, 2024
Easy to navigate and get what you need
March 28, 2024
They had what we wanted
They had what we wanted and were helpful with our questions. Jackets we bought had a nice feel and a nice fit. My only concern is we couldn’t keep the very nice hangers 😀
March 28, 2024
Fantastic delivery and service.
March 11, 2024
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