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Superdry - Maidstone Reviews 

172
TrustScore 4.5 out of 5

4.7

Unit 12 27 Fremlin Walk, ME14 1QG Maidstone, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I got notification of my order being delivered to the store two days before I expected it. The young staff member at the Maidstone branch was very helpful and friendly. I'm really happy with all my pr... See more

Rated 5 out of 5 stars

Visiting family in Kent. Popped into Superdry, Maidstone and tried on some coats. The one I decided on in the shop didn't have my size. Staff were very helpful when I explained I was visiting from Ess... See more

Rated 3 out of 5 stars

Brilliant quality, and helpful staff, but was told by the very helpful person who greeted us as we went in the we would receive a 20 percent discount on the displayed prices. When another assistant pu... See more

Rated 5 out of 5 stars

Superdry, you have an absolute gem in your Maidstone store.. Natasha was by far the best sales assistant I've ever come across. Nothing was too much trouble, excellent customer service and knowledge o... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Maidstone

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 12 27 Fremlin Walk, ME14 1QG, Maidstone, United Kingdom

  • 01622 762616

4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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4.7

All reviews

(172)

13,859 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Coat.

The service i got in the shop where I bought my coat was good, staff were friendly.
The only thing we found a bit annoying was the loud music, it may have been they were trying to block the noise of the drilling that was going on above the shop, but it was very loud. We found ourselves having to shout to hear one another. The coat i did buy is good. Keeps me nice and warm in this cold weather we have had.

November 20, 2025
Rated 5 out of 5 stars

I purchased in 2 sizes for best fit

I purchased this jacket in 2 sizes for my granddaughter to try - one was ordered online and the other from your Maidstone store. The member of staff at your Maidstone store was extremely helpful, professional and friendly and and my granddaughter is very pleased with her new jacket. The quality and colour of the jacket are fantastic.

November 17, 2025
Rated 5 out of 5 stars

Recent Purchase.

Always a good range of clothing and accessories and as usual the staff at Maidstone are very welcoming and helpful.
I have never been disappointed with anything I have bought from this store.
The store is always very well kept.

November 7, 2025
Rated 5 out of 5 stars

Staff were helpful

Staff were helpful. I had not been in the shop before and after listening to my request they directed me to relevant areas of the shop.

October 27, 2025

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