I got notification of my order being delivered to the store two days before I expected it. The young staff member at the Maidstone branch was very helpful and friendly. I'm really happy with all my pr... See more

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Visiting family in Kent. Popped into Superdry, Maidstone and tried on some coats. The one I decided on in the shop didn't have my size. Staff were very helpful when I explained I was visiting from Ess... See more
Brilliant quality, and helpful staff, but was told by the very helpful person who greeted us as we went in the we would receive a 20 percent discount on the displayed prices. When another assistant pu... See more
Superdry, you have an absolute gem in your Maidstone store.. Natasha was by far the best sales assistant I've ever come across. Nothing was too much trouble, excellent customer service and knowledge o... See more
Company details
About Superdry - Maidstone
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 12 27 Fremlin Walk, ME14 1QG, Maidstone, United Kingdom
- 01622 762616
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Great Coat.
The service i got in the shop where I bought my coat was good, staff were friendly.
The only thing we found a bit annoying was the loud music, it may have been they were trying to block the noise of the drilling that was going on above the shop, but it was very loud. We found ourselves having to shout to hear one another. The coat i did buy is good. Keeps me nice and warm in this cold weather we have had.
I purchased in 2 sizes for best fit
I purchased this jacket in 2 sizes for my granddaughter to try - one was ordered online and the other from your Maidstone store. The member of staff at your Maidstone store was extremely helpful, professional and friendly and and my granddaughter is very pleased with her new jacket. The quality and colour of the jacket are fantastic.
Lovely short bomber jacket
Lovely short bomber jacket, quality item, light to wear with warmth.
Great store, well presented, always helpful and friendly staff … thank you 🙏
Recent Purchase.
Always a good range of clothing and accessories and as usual the staff at Maidstone are very welcoming and helpful.
I have never been disappointed with anything I have bought from this store.
The store is always very well kept.
Staff were helpful
Staff were helpful. I had not been in the shop before and after listening to my request they directed me to relevant areas of the shop.
Great selection of clothes
Wonderful choice of clothing , the coat selection was great , could not make up my mind i liked so many . The staff were very friendly also .
Great 1/4 zip sweater ordered online, but first one had…
Great 1/4 zip sweater, ordered online, but first one had a hole in it and had to be returned. Click and collect worked well and easy to return item in store. Nice staff at Maidstone branch.
Bought a jacket of 119 pounds not warm
General pleasant experience
General pleasant experience, friendly greeting! Had what I wanted !
Shopping experience
Helpful staff and good price for quality of clothing..Down side you must try all clothing on as the size varies from garment to garment
Always have quality clothing and shop…
Always have quality clothing and shop is never crowded. This could be a reflection of the the cost however because it is a touch expensive.
The shop attendant was really nice and…
The shop attendant was really nice and helpful. She really answered all my questions.
Very friendly and helpful staff
Very friendly and helpful staff. Can’t remember his name now but he was really helpful to me and tried to locate a jacket I was after. This was the Maidstone shop.
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