I got notification of my order being delivered to the store two days before I expected it. The young staff member at the Maidstone branch was very helpful and friendly. I'm really happy with all my pr... See more

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Visiting family in Kent. Popped into Superdry, Maidstone and tried on some coats. The one I decided on in the shop didn't have my size. Staff were very helpful when I explained I was visiting from Ess... See more
Brilliant quality, and helpful staff, but was told by the very helpful person who greeted us as we went in the we would receive a 20 percent discount on the displayed prices. When another assistant pu... See more
Superdry, you have an absolute gem in your Maidstone store.. Natasha was by far the best sales assistant I've ever come across. Nothing was too much trouble, excellent customer service and knowledge o... See more
Company details
About Superdry - Maidstone
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 12 27 Fremlin Walk, ME14 1QG, Maidstone, United Kingdom
- 01622 762616
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What a great store
The staff at the store was very helpful when I initially called. I had a vague idea what I was looking for but the assistant at the store really put himself out trying to find the Tee Shirt, which he eventually found, even with my vague description. I was super pleased with the service.
The staff they were very welcoming and…
The staff they were very welcoming and helpful.
I was shopping with my son who gets very nervous I busy environments and they where very good at looking after us.
They should be commended on a great service.
Staff are helpful and friendly
A very professional and helpful assistant.
A very knowledgeable, polite and helpful shop assistant.
Helpful staff
I had seen what I wanted on the daily…
I had seen what I wanted on the daily emails from Superdry since my last purchase, but I wanted to see and try on the garment before committing, because Superdry sizings seem a little snug. The shop was well-stocked with a large range of items - all very tempting. I was able to browse, and when I asked, an assistant was very approachable and helpful. The hoodie I bought is exactly what I want.
The staff are helpful and accomodating
Friendly & Helpful
Very friendly young man, polite & helpful.
Bought reduced hoodie which was worth the price and not the full price! A few more brand companies need to catch on with this, you still make a profit from the reduced price and not go bust!
Order was delivered ahead of set…
Order was delivered ahead of set delivery time and staff were prompt in retrieving parcel upon my arrival in the Maidstone store. Very efficient service .
Never got what I ordered after going in…
Never got what I ordered after going in the shop to order it, and it was for some one’s birthday also when I ordered the item there was lots in stock
Always a great service with superdry…
Always a great service with superdry online and instore, i went instore to get a couple of xmas gifts as i was worried they wouldnt arrive in time as i know the couriers are overwhelmed with deliveries this time of the year, there was a couple of bits that werent in my local store so i had to order online, but if they arrived after xmas it wasnt too much of a bother as i had the main gift, to my surprise 2 days later they were delivered on standard delivery. Very happy! Great quality too. Thankyou ☺️
Great friendly service
Visiting family in Kent
Visiting family in Kent. Popped into Superdry, Maidstone and tried on some coats. The one I decided on in the shop didn't have my size. Staff were very helpful when I explained I was visiting from Essex. They offered to call Lakeside in Essex to check if they had any in stock and to reserve if they did. Excellent! Collected from Lakeside the following day. Thank you Superdry Maidstone. Staff member at Lakeside very pleasant when collecting coat.
Friendly staff
Friendly store
We were approached by a friendly assistant who asked us if we needed help and told us about offers. Everyone had a smile on their faces and was helpful.
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