It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... See more
Location
Switch locationUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
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Your clothing is good, however the sizing is ridiculous! I have already emailed customer care venting my frustrations. I tried on X3 sets of shorts all the same size 36" all differing sizes from... See more
Company replied
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... See more
Great service, they were very helpful, but I had to order and pay for a coat because they didn't have my size, order was dispatched, and found out on Friday (21st Nov) my order went to another store.... See more
Company details
About Superdry - Merryhill
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, United Kingdom
- 01384 483169
4.7
Excellent
223 reviews
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Lovely assistant in store
May 8, 2026
Top quality clothing well worth the…
Top quality clothing well worth the cost. I love the styles that I cannot find anywhere else to match.
April 23, 2026
I love superdry clothes
I love superdry clothes. The quality is excellent and a mid range price. The shop was spotless and the staff very helpful.
January 6, 2026
The crew is very helpful and friendly.
December 7, 2025
Very helpful staff
December 19, 2025
excellent service 👍🏻
December 17, 2025
Helpful staff member and the quality of…
Helpful staff member and the quality of the goods
December 14, 2025
Staff didn’t care at all
Was wondering around the empty store for about it 20 minutes trying to find something for my dad for Christmas and not once was I approached by staff as they were all just standing at the till talking on both floors not paying attention at all then when I went to pay it felt like I had interrupted their conversation, with a dirty look and not a very polite transaction
December 14, 2025
Very good quality!
I recently bought a jumper for my daughter & a top for my husband as xmas presents. They are very good quality! I would prefer to pay a little less but compared with cheaper products/prices in other shops, these will last much longer.
December 11, 2025
Excellent product and friendly staff
December 8, 2025
Really helpful friendly female…
Really helpful friendly female employee. Good old fashioned service.
December 2, 2025
Friendly staff
Had a very good experience shopping with my daughter. Casey from merry hill store in Dudley was very friendly and helpful. Good customer service will be returning in the future.
November 29, 2025
Unprompted review
Light open store
Light open store. Nicely presented quality clothes, plenty of space to move between aisles.
November 29, 2025
Great service
Great service, they were very helpful, but I had to order and pay for a coat because they didn't have my size, order was dispatched, and found out on Friday (21st Nov) my order went to another store. Gave my contact details to them now I'm just waiting.
November 19, 2025
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