Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... See more

Location
Switch locationUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
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See what reviewers are saying
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... See more
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... See more
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... See more
Company details
About Superdry - Merryhill
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, United Kingdom
- 01384 483169
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Really helpful friendly female…
Really helpful friendly female employee. Good old fashioned service.
Friendly staff
Had a very good experience shopping with my daughter. Casey from merry hill store in Dudley was very friendly and helpful. Good customer service will be returning in the future.
Light open store
Light open store. Nicely presented quality clothes, plenty of space to move between aisles.
Great service
Great service, they were very helpful, but I had to order and pay for a coat because they didn't have my size, order was dispatched, and found out on Friday (21st Nov) my order went to another store. Gave my contact details to them now I'm just waiting.
Was easy to find what I wanted got a…
Was easy to find what I wanted got a gift receipt in case I need to change after Xmas
I like superdry clothes I normally shop…
I like superdry clothes I normally shop online but I went into the store in merry hill and the staff are really friendly
First time shopping here
My son wanted a new coat for Christmas, was that impressed with quality and service that I walked out with one for myself as well.
Not enough floor staff
Not enough floor staff and it took a few for me to get served and make my purchase but the product itself is great.
Merry hill store
Great changing area, helpfully staff, so much selection. Absolutely love my new coat.
Excellent service and quality
I had a fantastic experience with Superdry. The staff were extremely friendly, helpful, and knowledgeable about the products. The whole shopping experience felt smooth and professional from start to finish.
I recently purchased a coat from…
I recently purchased a coat from Superdry, and I’m really impressed with both the quality and style. The material feels durable and well-made, and the design perfectly combines comfort with a modern look. It’s clear that Superdry pays attention to detail, from the stitching to the fit. Overall, I’m very happy with my purchase and would definitely recommend their coats to anyone looking for stylish, high-quality outerwear.
Home delivery.
Staff located the jacket i required ordered it for me and it was sent to my home address within 3 days. Great service.
Charlie was a great help in locating…
Charlie was a great help in locating the items of clothing I was looking for. Very charismatic
Good quality clothing
Good quality clothing, innovative and practical styles and discrete branding makes for an unrivalled statement how ever young you are!
Great range of clothes on display
Great range of clothes on display and served by a lovely colleague of yours
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