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Superdry - Merryhill Reviews 

228
TrustScore 4.5 out of 5

4.6

Unit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... See more

Rated 5 out of 5 stars

It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... See more

Rated 5 out of 5 stars

Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... See more

Rated 5 out of 5 stars

After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Merryhill

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, United Kingdom

  • 01384 483169

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

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4.6

All reviews

(228)

13,859 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Had a very good experience shopping with my daughter. Casey from merry hill store in Dudley was very friendly and helpful. Good customer service will be returning in the future.

November 29, 2025
Unprompted review
Rated 3 out of 5 stars

Great service

Great service, they were very helpful, but I had to order and pay for a coat because they didn't have my size, order was dispatched, and found out on Friday (21st Nov) my order went to another store. Gave my contact details to them now I'm just waiting.

November 19, 2025
Rated 5 out of 5 stars

First time shopping here

My son wanted a new coat for Christmas, was that impressed with quality and service that I walked out with one for myself as well.

November 18, 2025
Rated 5 out of 5 stars

Excellent service and quality

I had a fantastic experience with Superdry. The staff were extremely friendly, helpful, and knowledgeable about the products. The whole shopping experience felt smooth and professional from start to finish.

November 8, 2025
Rated 5 out of 5 stars

I recently purchased a coat from…

I recently purchased a coat from Superdry, and I’m really impressed with both the quality and style. The material feels durable and well-made, and the design perfectly combines comfort with a modern look. It’s clear that Superdry pays attention to detail, from the stitching to the fit. Overall, I’m very happy with my purchase and would definitely recommend their coats to anyone looking for stylish, high-quality outerwear.

November 1, 2025

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