Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... See more
Location
Switch locationUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
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See what reviewers are saying
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... See more
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... See more
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... See more
Company details
About Superdry - Merryhill
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, United Kingdom
- 01384 483169
4.6
Excellent
228 reviews
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Great service at the till
November 1, 2025
Good quality clothes price reasonable
October 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Merryhill
We appreciate you taking the time to share your experience with us. We're happy to hear that our staff were friendly and helpful to you.
Superdry
The salesman was extremely helpful and…
The salesman was extremely helpful and friendly.
August 21, 2025
Lovely, helpful staff!
I was impressed at how helpful and kind they were on the phone and in the store. The staff know their stuff and helped me sort out an online order quickly and easily!
August 17, 2025
Unprompted review
The staff are friendly without being…
The staff are friendly without being over powering the ship is easy to walk around and set out so it keeps you interested
August 7, 2025
Staff are very helpful and polite
Staff are very helpful and polite. Quality of clothes are outstanding. I would recommend to any1.
July 31, 2025
Customer Service here is exemplary
Customer Service here is exemplary. Friendly and helpful staff as well as professional.
July 31, 2025
Excellent service in Merryhill store
Excellent service in Merryhill store, very helpful staff! Purchased as a birthday gift, well received, he loved the quality & colour. Thank you!
July 6, 2025
10/10 service
lovely staff, have been served here a few times and always friendly. very well set out and clean. always love coming back here.
June 3, 2025
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