Ordering online was straightforward. I had notifications about every step of the process, from purchasing to collecting! The item (jacket) was well packaged and the collection in store was hass... See more
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As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more
Ridiculous that the jacket was full price in store, reduced online, and instore they couldnt reduce the jacket to same price saying they didnt do that. No wonder the high street is going to hell. I ob... See more
Awww, everyone was really lovely in the Newcastle branch of Superdry, so smiley and friendly. The boy who served me shared in my delight of me finding something that I really loved, which made buying... See more
Company details
About Superdry - Newcastle upon Tyne
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
26 Blackett Bridge, NE1 7JH, Newcastle upon Tyne, United Kingdom
- 01912 616082
4.8
Excellent
218 reviews
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Husband wears nothing else staff…
Husband wears nothing else staff helpful friendly clothes excellent quality and wash well
April 20, 2026
Great shorts at a competitive price
Great shorts at a competitive price. Staff excellent as always. Thank you.
April 15, 2026
Great customer experience
Helpful, friendly and overall very good customer experience.
April 12, 2026
Staff were really helpful
Staff were really helpful, and there were so many clothes in the store that I wanted.
March 30, 2026
Superdry SuperstaffYour staff in Eldon Square shop in…
Your staff in Eldon Square shop in Newcastle were excellent. Very helpful, pleasant and professional. At almost 78yr old I don’t understand the internet but Elliot and Craig ( I think) placed my order for me . I was delighted when I received my Taupe Coat thro the post, thanks to these 2 special Customer Service Gentlemen 👏👏
February 26, 2026
Quick delivery
Quick delivery, good quality coat. Guy at the store was really nice :)
February 22, 2026
Magnificent as always
As always, MAGNIFICENT quality of the products I bought! Thank you so very much!!
February 20, 2026
Excellent customer service
Excellent customer service . Helpful, friendly staff . Would highly recommend. Nothing was too much trouble for them.
February 15, 2026
Very helpful staff
Very helpful staff, who gave detailed advice about the products. A lot of items to choose from, so delighted with the coat which was purchased. Good quality and fit.
February 11, 2026
My style
I like the vibe you get in a superset store it’s different to most and the clothes are in a style I like staff are chilled which works for me
February 10, 2026
I had a return no problem purchase a…
I had a return no problem purchase a new coat staff very helpful Newcastle store
January 31, 2026
My coat was delivered faulty so I took…
My coat was delivered faulty so I took it to the shop and they refunded me and then ordered me a new one , easy strait forward great service
January 11, 2026
Very good just returned in store and…
Very good just returned in store and purchased other with my on size
January 4, 2026
Ripstop longline coat
As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from previous experience went for large and was perfect fit.
January 5, 2026
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