The same size on different shirts and tee shirts differs considerably. Extra large on one fits great while extra large on another one feels like a small size. The girl who served us was extremely help... See more

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I really appreciate the staff in the store in Newcastle. I feet that they are genuine helping. I purchased a dress for myself on very important occasion of my life and that was for my graduation day!!... See more
Ordering online was straightforward. I had notifications about every step of the process, from purchasing to collecting! The item (jacket) was well packaged and the collection in store was hass... See more
As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more
Company details
About Superdry - Newcastle upon Tyne
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
26 Blackett Bridge, NE1 7JH, Newcastle upon Tyne, United Kingdom
- 01912 616082
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Very helpful staff
Very helpful staff, who gave detailed advice about the products. A lot of items to choose from, so delighted with the coat which was purchased. Good quality and fit.
My style
I like the vibe you get in a superset store it’s different to most and the clothes are in a style I like staff are chilled which works for me
I had a return no problem purchase a…
I had a return no problem purchase a new coat staff very helpful Newcastle store
My coat was delivered faulty so I took…
My coat was delivered faulty so I took it to the shop and they refunded me and then ordered me a new one , easy strait forward great service
Very good just returned in store and…
Very good just returned in store and purchased other with my on size
Ripstop longline coat
As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from previous experience went for large and was perfect fit.
Great service and delivery
Staff was fab at check out.
very Helpful team.
Ridiculous that the jacket was full…
Ridiculous that the jacket was full price in store, reduced online, and instore they couldnt reduce the jacket to same price saying they didnt do that. No wonder the high street is going to hell. I obviously bought it online but if it wasnt free delivery you'd have lost a sale.
Friendly and helpful staff.
Great
Went to the store and tried on the clothes so it was great to be able to see the fit and feel the material. Easy checkout experience.
I Ordered the jacket on line at the…
I Ordered the jacket on line at the store, as they did not have the size in stock, with the help of a lovely young man, and had it delivered to the store
Easy access to clothes
Easy access to clothes, nice environment, staff very pleasant and the product is excellent.
Superdry, love it!!
I love to shop in Superdry as I personally think the clothes are reasonably priced and well made.
Just a shame there’s not enough shops around as i think it’s better to see the clothes in person before you buy instead of on a laptop screen.
Newcastle Superdry rocks!
Awww, everyone was really lovely in the Newcastle branch of Superdry, so smiley and friendly. The boy who served me shared in my delight of me finding something that I really loved, which made buying the lovely jumper even more exciting!
Good service when returning an item.
Didn’t get what I came for
Saw 2 jumpers I wanted online so I came into store as never saw size wise and had neither which was a bit gutting but ended up with a nice jumper
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