The same size on different shirts and tee shirts differs considerably. Extra large on one fits great while extra large on another one feels like a small size. The girl who served us was extremely help... See more
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See what reviewers are saying
I really appreciate the staff in the store in Newcastle. I feet that they are genuine helping. I purchased a dress for myself on very important occasion of my life and that was for my graduation day!!... See more
Ordering online was straightforward. I had notifications about every step of the process, from purchasing to collecting! The item (jacket) was well packaged and the collection in store was hass... See more
As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more
Company details
About Superdry - Newcastle upon Tyne
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
26 Blackett Bridge, NE1 7JH, Newcastle upon Tyne, United Kingdom
- 01912 616082
4.8
Excellent
225 reviews
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Excellent!
Love the items I purchased. The assistant was most helpful and went out of his way to insure i got the things i wanted.
May 24, 2025
Great staff
Super helpful in locating the items for me in store that I had seen on the web site.
May 17, 2025
Very helpful assistant
Very helpful assistant, took me straight to what I was looking for.
April 4, 2025
Brilliant service
I found the whole shopping experience was brilliant I didn't like the colour but returned it and they exchanged it straight away no problem
February 23, 2025
Coat bought at christmas sip keeps…
Coat bought at christmas sip keeps coming away at bottom and there sizes arent uk sizes a wont buy from newcastle upon tyne store again cant remember exact date
December 14, 2024
Unprompted review
Easy ordering & free delivery
Easy ordering & free delivery. Good quality item at great reduced price.
January 26, 2025
Birthday gift
Ordered a birthday gift online to collect in store. The lady serving us in store was excellent and the collection process was easy and swift
February 1, 2025
Excellent service
January 13, 2025
Love this shop. Cloths are so inventive and the staff are amazing
Staff were extremely helpful and informative
January 6, 2025
Excellent service and very helpful…
Excellent service and very helpful staff. Polite and friendly
January 5, 2025
Vegan trainers were too tight
Vegan trainers were too tight, I am a size 7 but these were too small. Return to the shop was ok and was refunded promptly
January 5, 2025
I have previously bought clothes from…
I have previously bought clothes from shop but could not go out so ordered on line and had next day delivery. All goods purchased we have had no problem and good quality.
December 22, 2024
Excellent service
December 6, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quality and style
Managed to get a lovely fair isle jumper with some discount. Great quality, fit and comfort.
December 1, 2024
Reply from Superdry - Newcastle upon Tyne
Hello,
Thank you for your kind words!
We're so glad you found a lovely jumper and that it fits and feels great.
We appreciate you taking the time to share your positive experience. If you love your new purchase, don't forget to leave a product review too.
Superdry
As always quality of the clothes is top…
As always quality of the clothes is top class.
December 1, 2024
Reply from Superdry - Newcastle upon Tyne
Hello,
Thank you for your review.
We're thrilled to hear you're happy with the quality of our clothes. We always strive to provide our customers with the best possible products.
We hope you have a lovely Christmas,
Superdry
Very efficient delivering to my nearest…
Very efficient delivering to my nearest shop and happy with the price paid. Staff in the shop were very nice and glad to of bought my items for Christmas this year at superdry.
December 1, 2024
Reply from Superdry - Newcastle upon Tyne
Hi,
Thank you for your kind review.
We're delighted to hear that you had a positive experience with our delivery service and that you were happy with the price. We're also glad to hear that the staff in the shop were helpful and friendly. We appreciate your business and wish you a happy holiday season.
Thank you again,
Superdry
Prompt delivery unfortunately didn’t…
Prompt delivery unfortunately didn’t fit returned to eldon square Newcastle store exellent customer service hope this will passed on to staff there and quick refund would definitely shop at super dry again
November 24, 2024
Reply from Superdry - Newcastle upon Tyne
Hello,
We appreciate your feedback and are glad to hear that you received your order promptly and that you experienced excellent customer service at our Eldon Square Newcastle store.
We understand your disappointment about the fit and are sorry to hear that you had to return the item. We will certainly pass on your positive feedback regarding the customer service you received to the team at the Eldon Square store.
Thank you for shopping with us.
Superdry Team
Excellent service
Excellent service, regular updates re status of my order.
when collecting my order in store the staff were both friendly and very efficient.
November 20, 2024
Reply from Superdry - Newcastle upon Tyne
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Always great clothing & love the…
Always great clothing & love the variety of designs
November 23, 2024
Reply from Superdry - Newcastle upon Tyne
Hello,
Following your visit to our Newcastle upon Tyne store, thank you for your great review!
We always aim to offer the best service to our customers every time, so we're really pleased you love your new purchase.
Thank you for shopping with us and supporting our brand.
Superdry Team
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