The same size on different shirts and tee shirts differs considerably. Extra large on one fits great while extra large on another one feels like a small size. The girl who served us was extremely help... See more

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See what reviewers are saying
I really appreciate the staff in the store in Newcastle. I feet that they are genuine helping. I purchased a dress for myself on very important occasion of my life and that was for my graduation day!!... See more
Ordering online was straightforward. I had notifications about every step of the process, from purchasing to collecting! The item (jacket) was well packaged and the collection in store was hass... See more
As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more
Company details
About Superdry - Newcastle upon Tyne
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
26 Blackett Bridge, NE1 7JH, Newcastle upon Tyne, United Kingdom
- 01912 616082
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Great range of products and very…
Great range of products and very helpful staff at Newcastle Upon Tyne shop.
The shop assistant was excellent and…
The shop assistant was excellent and helped us use some vouchers
Best service- Newcastle Eldon Square
It was great. I was talking to the assistant about a pair of shorts I'd seen in the summer and regretted no buying them. The assistant asked what they were like. I described them she said hold on a moment went into store room and came out with a pair in my size!!!!
HAPPY DAYS AND A BIG THANK YOU
Ordered in store on Saturday
Ordered in store on Saturday , arrived free of charge on Tuesday - so easy and great customer service
Very good in store service
Very good in store service. Excellent quality coat purchased in the sale.
Good range of clothing and friendly…
Good range of clothing and friendly helpful staff
Very happy with my purchase of a long…
Very happy with my purchase of a long mens winter coat at the Newcastle up on Tyne store
Something for everyone
Staff in the shop couldn't have been more helpful. Good range of products, Good quality and value for money. Trendy clothing but suit all ages. Bought three sweaters as Christmas presents, one for an elderly man, one for a young man and one for a young woman. They all fit well and they all loved them.
First time I've used their postal…
First time I've used their postal service and it was delivered before it was due over Christmas.
Joggers and Skins …
I ordered Joggers in large gre and some skins absaloutly amazing quality and fast delivery so happy with purchase
Sports puffer jacket is super warm
Sports puffer jacket is super warm. I mean I am a RAB jacket customer but quite impressed with Superdry Sports Puffer Jacket quality of make and warmth level.
If this jacket was a bit thin then quite Ideal for customers like me and market breaker.
The security tag was left on so I’m…
The security tag was left on so I’m going to have to make a special trip to return them. Good job I realised before it was too late!!
Good customer service
Coat bought was a bit small fitting but return was very easy. Staff in Newcastle upon Tyne Eldon Square shop were very helpful.
I LOVE the fact that you use recycled…
I LOVE the fact that you use recycled bottles as your fibre filling for coats 👍🏻😀
Great service friendly staff and really…
Great service friendly staff and really quick delivery sooner than expected especially at this time of year keep it up super dry
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