Banner for Superdry - Newcastle upon Tyne

Superdry - Newcastle upon Tyne Reviews 

225
TrustScore 5 out of 5

4.8

26 Blackett Bridge, NE1 7JH Newcastle upon Tyne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The same size on different shirts and tee shirts differs considerably. Extra large on one fits great while extra large on another one feels like a small size. The girl who served us was extremely help... See more

Rated 5 out of 5 stars

I really appreciate the staff in the store in Newcastle. I feet that they are genuine helping. I purchased a dress for myself on very important occasion of my life and that was for my graduation day!!... See more

Rated 5 out of 5 stars

Ordering online was straightforward. I had notifications about every step of the process, from purchasing to collecting! The item (jacket) was well packaged and the collection in store was hass... See more

Rated 5 out of 5 stars

As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Newcastle upon Tyne

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 26 Blackett Bridge, NE1 7JH, Newcastle upon Tyne, United Kingdom

  • 01912 616082

4.8

Excellent

TrustScore 5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(225)

13,726 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super dry

Bought tops for my partner in store staff where very friendly also very helpful had to take one back to change size and where exchanged no problem

November 24, 2023
Rated 4 out of 5 stars

Super service

It’s a gift for Xmas so not worn yet!!!!

But the service from the Superdry shop in Newcastle was first class - the young man serving us was attentive and very helpful.

He ordered the coat for us on line and it was delivered to my door 2-3 days later. Absolutely great.

November 23, 2023
Rated 5 out of 5 stars

I bought something online

I bought something online, it wasn't the right size ,went to the shop to exchange, nothing it was a problem. I was ready for a 1000 questions but it was straightforward and the staf ,from Eldon square was lovely. That was 2/12/23 in the morning.

December 2, 2023
Rated 5 out of 5 stars

Bought 1/4 zip wool jumper

I saw a jumper online but it wasnt in store. The store staff kindly advised on similar fitting garments so I could try for size and advised on the online booking process. I ordered my jumper and it was there the following day. The whole process was easy and quick 🙂

September 21, 2023
Rated 5 out of 5 stars

Simple and easy

Ordered my products online, very easy, also friendly staff at Newcastle branch.

July 1, 2023
Superdry - Newcastle upon Tyne logo

Reply from Superdry - Newcastle upon Tyne

Hi, Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look