I went to Northampton branch last Saturday and wanted to buy some items for my husband for our holiday as he was unable to come shopping with me. I had him on a video call as I looked at various items... See more
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I took clothing back for a refund because they were too small. I returned the items the very next day in perfect condition with the tags still on and received £50 short.
I bought a hoodie from the Northampton store. There was an issue with it after 1 wash…we took it back to see what could be done, as I didn’t have the receipt….SCARLETT, the store manager was wonderful... See more
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to... See more
Company details
About Superdry - Northampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU34/36, Grosvenor Centre, NN1 2EB, Northampton, United Kingdom
- 01604 603556
4.4
Excellent
167 reviews
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Nice store and plenty of choice.
December 11, 2025
Very bad
Very bad. I have still not got the email that my parcel has arrived and it has caused inconvenience. I will have to visit the store and don’t know if my jacket is there or not. Not a happy customer
November 22, 2025
Doing sales at the right time i think…
Doing sales at the right time i think is very important for the company and it's stakeholders
November 23, 2025
Very good quality coat.My doughter like…
Very good quality coat.My doughter like it.employers they are very nice
November 26, 2025
The staff in the Northampton store
The staff in the Northampton store are always very helpful.
October 30, 2025
Super helpful staff in store
Super helpful staff in store, kind considerate and willing to help. Clean and tidy store, if I was being really picky it's maybe a little snug when trying to navigate around the store. Always a pleasure shopping in store
October 18, 2025
Great staff and well laid out store
October 7, 2025
Customer Service very helpful…great experience
Customer Service very helpful respectful pleasant friendly
September 5, 2025
Quality brand
September 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Northampton
We're happy to hear that you had such a fantastic experience with our stocks, staff, and pricing. Thank you for your positive feedback; we appreciate it!
Superdry
Good shopping experience
Staff are very friendly, shop was neat and laid out nicely and good range of clothes.
August 17, 2025
Good experience
It was early, quiet. Was able to find what I wanted amd went straight to the till and paid
July 5, 2025
We got a couple of T-shirts as presents…
We got a couple of T-shirts as presents and the giver ripped off the price and the size was not correct. However the staff exchanged it for the correct size as the barcode was present with the tags on the incorrect sized T-Shirt.
June 11, 2025
Great experiance
June 10, 2025
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