I went to Northampton branch last Saturday and wanted to buy some items for my husband for our holiday as he was unable to come shopping with me. I had him on a video call as I looked at various items... See more
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I took clothing back for a refund because they were too small. I returned the items the very next day in perfect condition with the tags still on and received £50 short.
I bought a hoodie from the Northampton store. There was an issue with it after 1 wash…we took it back to see what could be done, as I didn’t have the receipt….SCARLETT, the store manager was wonderful... See more
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to... See more
Company details
About Superdry - Northampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU34/36, Grosvenor Centre, NN1 2EB, Northampton, United Kingdom
- 01604 603556
4.4
Excellent
167 reviews
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The assistance showed me an alternative…
The assistance showed me an alternative jacket which was much nicer and was in the sale.
September 3, 2024
Arrived on time easy collection from…
Arrived on time easy collection from local superdry store
August 21, 2024
Easy exchange of a gift that was the…
Easy exchange of a gift that was the wrong size for another item.
August 25, 2024
Well made clothes that fit nicely and…
Well made clothes that fit nicely and responsibly sourced. Helpful staff and a well stocked store with plenty of sizes and styles
August 6, 2024
Great products and the staff in store…
Great products and the staff in store were super helpful :)
August 9, 2024
Had a good chat with the seller
June 25, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely customer service
Lovely customer service, staff came up and said hello and asked if needed any help and just general took in interest. Thankyou
June 25, 2024
Reply from Superdry - Northampton
Hello,
We appreciate you sharing your feedback with us about your Northampton store shopping experience.
We always aim to offer the best service to our customers every time, so we love to hear from happy customers
Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Polite and helpful staff
Polite and helpful staff. Care taken in serving and bagging item, good quality clothing
May 27, 2024
The lady who served me named Holly was…
The lady who served me named Holly was extremely friendly and polite.
March 20, 2024
Great customer service and clothing fit…
Great customer service and clothing fit perfect
Great sizing and quality
March 12, 2024
Staff were friendly and helpful
February 10, 2024
Very bad experience
February 6, 2024
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