Went in to exchange/replace a coat with a little seam issue (came unstitched inside a pocket as a Christmas present) and Josh at the Ashford Outlet branch was on form - so patient with me and mum, hel... See more
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Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of... See more
Company replied
Very nice experience. First time for me buying something in Super dry. Bought myself a lovely Parka. Lots of deep and secure pockets, snuggly but without restricting movement or feeling sweaty. And th... See more
Great staff at the Ashford Outlet Superdry Store. After an M65 jacket for me, and a pair of specific cargo trousers for my 14 year old son. Neither in stock st the branch, but the staff located both... See more
Company replied
Company details
About Superdry - Outlet Ashford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Ashford Designer Outlet Centre, TN24 0SD, Ashford, United Kingdom
- 01233 638369
4.7
Excellent
200 reviews
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Great,friendly staff
Staff were extremely helpful and friendly. Our purchases were excellent value for money. Clean and tidy store with lots of options to choose from.
December 14, 2025
Good service.
December 4, 2025
There is a black mark on my jacket…
There is a black mark on my jacket which was I didn’t noticed when I bought it from Ashford outlet
November 30, 2025
awesome place for winter coat needs
November 29, 2025
Bought two jackets one for daughter one…
Bought two jackets one for daughter one for grand daughter then realised I had bought the wrong size so I returned a week later & was able to exchange with no problem, the assistant was friendly & helpful.
November 26, 2025
Polite staff severed quickly would shop…
Polite staff severed quickly would shop there again next time.
November 21, 2025
Jacket purchased at Ashford outlet…
Jacket purchased at Ashford outlet store . Good value and quality . Would have been 5 stores but the store is so poorly lit had to stand outside to see true colour !
November 16, 2025
ALWAYS A 5.
ALWAYS A 5.
I love the clothes, mainly sweatshirts & Jackets. I always go for a browse to see latest designs & even though I don’t NEED a new jacket or sweat top, I always BIY ONE. I cannot cannot resist !!!!!
SUPERDRY for LIFE !!!!
November 19, 2025
Very friendly and helpful staff
Very friendly and helpful staff, very informed regarding product.
November 19, 2025
brilliant service in Ashford outlet
brilliant service in Ashford outlet, staff welcoming and happy, willing to help with all things no matter what. Friendly and approachable,.
November 9, 2025
Great place to shop and staff was…
Great place to shop and staff was helpful. Clothes bought were high quality with good value.
October 23, 2025
Great customer service the sales lady…
Great customer service the sales lady was incredible, very patient, and calm in a stressful transaction. Greatly appreciated cant remember her name, she was asian.
November 1, 2025
Purchase for daughter
Purchase for daughter - she loves her sweatshirt, price was good, nice staff, soundtrack in shop superb!
October 30, 2025
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