Went in to exchange/replace a coat with a little seam issue (came unstitched inside a pocket as a Christmas present) and Josh at the Ashford Outlet branch was on form - so patient with me and mum, hel... See more
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Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of... See more
Company replied
Very nice experience. First time for me buying something in Super dry. Bought myself a lovely Parka. Lots of deep and secure pockets, snuggly but without restricting movement or feeling sweaty. And th... See more
Great staff at the Ashford Outlet Superdry Store. After an M65 jacket for me, and a pair of specific cargo trousers for my 14 year old son. Neither in stock st the branch, but the staff located both... See more
Company replied
Company details
About Superdry - Outlet Ashford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Ashford Designer Outlet Centre, TN24 0SD, Ashford, United Kingdom
- 01233 638369
4.7
Excellent
200 reviews
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Great range of stock and lots of choice…
Great range of stock and lots of choice wonderful customer service
October 1, 2025
Good service
September 30, 2025
Coat purchase
Apart from the shop being rather cramped for space the service was excellent and the member of staff at the till very polite and service skill spot on
September 26, 2025
Great service with great quality…
Great service with great quality clothes. Always liked their clothes.
September 14, 2025
Fantastic service from the manager at…
Fantastic service from the manager at SUPERDRY Ashford outlet.
He is always helpful, friendly and nothing is too much trouble.
I cannot recommend this store and staff enough!
Thank you
September 14, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to return goods and polite helpful…
Easy to return goods and polite helpful staff
September 5, 2025
Reply from Superdry - Outlet Ashford
We're happy to hear that you found it easy to return goods and that our staff were helpful and polite. Thank you for your positive feedback!
Superdry
Reply from Superdry - Outlet Ashford
We're happy to hear that you are satisfied with the fit and price. Thank you for your positive feedback; we appreciate it!
Superdry
Good value outlet store
The clothes in this outlet are good value for money with great savings.
August 1, 2025
Staff good knowledge of products…
Staff good knowledge of products helpful friendly staff
July 31, 2025
Kerry is always sure helpful and…
Kerry is always sure helpful and friendly at Superdry McArthurGlen Ashford.
We are made to feel that nothing is too much trouble.
Thank you!
July 3, 2025
Unprompted review
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