Went in to exchange/replace a coat with a little seam issue (came unstitched inside a pocket as a Christmas present) and Josh at the Ashford Outlet branch was on form - so patient with me and mum, hel... See more
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Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of... See more
Company replied
Very nice experience. First time for me buying something in Super dry. Bought myself a lovely Parka. Lots of deep and secure pockets, snuggly but without restricting movement or feeling sweaty. And th... See more
Great staff at the Ashford Outlet Superdry Store. After an M65 jacket for me, and a pair of specific cargo trousers for my 14 year old son. Neither in stock st the branch, but the staff located both... See more
Company replied
Company details
About Superdry - Outlet Ashford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Ashford Designer Outlet Centre, TN24 0SD, Ashford, United Kingdom
- 01233 638369
4.7
Excellent
200 reviews
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Great customer service
I didn’t ask her name but the lady in the Ashford branch was very helpful as i did not know that i could get items delivered to the store or to my home address and that is very convenient. i genuinely like a lot of the Superdry designs so win win.
June 3, 2025
Excellent service from the beginning to…
Excellent service from the beginning to the end of my transaction
June 4, 2025
The staff were so friendly ,polite and…
The staff were so friendly ,polite and helpful. The man helped me pick the perfect size and colour clothes. Didn't rush me at all. I have never had a shopping experience like that. I felt he just understood my style and got where I was coming from. My clothes folded with care and put into the bag. Honestly, I felt like I was the only person in the store for my time there. 5 star without question.
May 27, 2025
Helpful staff member
May 11, 2025
Superdry Superb
Superdry t shirts are so easy to iron and wash they look great for a long time & importantly don't shrink. Love Superdry have 3 jackets, T's & 3 hoodies.
April 19, 2025
Great customer relations from moment…
Great customer relations from moment walk into the store. Very helpful staff and found what I was looking for.
April 3, 2025
I liked the variety and choice of…
I liked the variety and choice of products in there retail outlets
March 26, 2025
Well done!
Didn't managed to get the name of the staff at ashford outlet superdry
My husband wanted a specific jacket and that was the last small size.
The staff went extra to help us find that jacket.
She was extremely pleasant as well.
February 21, 2025
Great choice of coats
Got a great coat from the outlet shop in Ashford. Lots to choose from but the shop is so crammed it’s quite hard to move about and see everything. Staff aren’t very friendly but I was happy with the price and choice.
February 3, 2025
The store manager was extremely helpful…
The store manager was extremely helpful regarding sizes etc
January 2, 2025
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Staff were great and helpful
Staff were great and helpful, considering it was very busy during the Black Friday weekend
December 4, 2024
Reply from Superdry - Outlet Ashford
Hello,
We're thrilled to hear that our staff provided you with excellent service during the busy Black Friday weekend in our Ashford Outlet. We appreciate your kind words and will share your feedback with our team.
We hope you have a lovely Christmas,
Superdry
Good value for money and arrived very…
Good value for money and arrived very quickly…2 days!!!
December 5, 2024
Reply from Superdry - Outlet Ashford
Hello,
We appreciate your kind words and are thrilled to hear you found our product to be good value for money and that it arrived so quickly. We strive to provide our customers with the best possible experience, and your feedback motivates us to continue doing so.
We hope you have a lovely Christmas,
Superdry
Ordered the coat online
Ordered the coat online. Daughter love it as a early Xmas present
December 1, 2024
Reply from Superdry - Outlet Ashford
Hello,
We're so glad to hear your daughter loves her new coat!
It's always heartwarming to see our products bring joy to our customers. Thank you for shopping with us.
We hope you have a lovely Christmas,
Superdry
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