Great customer service, staff were friendly and helpful. I bought a nice vest for a decent price ( outlet) I mainly shop in the outlets because as much as I like Superdry clothes, and they are goo... See more
Company replied
Location
Switch locationUnit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG Gretna, GB
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See what reviewers are saying
Good overall service. Item bought was excellent, exactly what I had been looking for. Added bonus of discounted through Premium Outlet Village.
Bought a jacket from here the Super dry Sportswear in chateaux grey, brilliant jacket and really good price too (cheaper than official website). I always get my Superdry jackets from the Super dry sto... See more
The sales staff were excellent and were patient as our 11 year old tried on many different jackets.
Company details
About Superdry - Outlet Gretna
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG, Gretna, United Kingdom
- 01461 339024
4.9
Excellent
256 reviews
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Helpful and pleasant Staff
Helpful and pleasant Staff. Shop looks good, easy to find items, purchased two items.
October 13, 2025
Always friendly staff and find…
Always friendly staff and find everything we’re looking for
October 7, 2025
The young lady who served me couldn't…
The young lady who served me couldn't have been anymore helpful she checked existing stock what was on the computer absolutely outstanding service
October 2, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff friendly and helpful
September 5, 2025
Reply from Superdry - Outlet Gretna
We appreciate you taking the time to share your positive experience. We're happy to hear our staff was helpful and friendly!
Superdry
Very helpful friendly staff
Very helpful friendly staff. Found what I was looking for quite easily.
September 8, 2025
Reply from Superdry - Outlet Gretna
We appreciate you sharing your positive experience! We're so glad to hear our helpful, friendly staff made it easy to find what you were looking for.
Superdry
I like the brand but the range is…
I like the brand but the range is limited as they don't stock items for the taller gentleman.
September 2, 2025
Reply from Superdry - Outlet Gretna
We appreciate your feedback and are happy you like our brand. We're sorry you find our range limited for taller individuals, we are always looking to improve our offerings so take your comments on board. Thank you for your review.
Superdry
Reply from Superdry - Outlet Gretna
We appreciate you taking the time to share your feedback. We're happy to hear that you were satisfied with our helpful staff and the quality of our clothing.
Superdry
Very friendly staff
Very friendly staff. Good selection of jackets and coats. Super wee shop👌
August 29, 2025
Reply from Superdry - Outlet Gretna
We're happy to hear that you found our staff friendly and enjoyed our selection of jackets and coats. Thank you for your positive feedback; we appreciate it!
Superdry
Reply from Superdry - Outlet Gretna
Mr Adamson,
We're glad you found our staff helpful and polite. Thank you for taking the time to share your positive experience with us!
Superdry
Reply from Superdry - Outlet Gretna
Hi Lara,
We're happy to hear that our staff was helpful, and you had a great experience. We appreciate your positive feedback and thank you.
Superdry
Reply from Superdry - Outlet Gretna
Hi Fiona,
We appreciate you taking the time to give us your feedback. We're happy to hear you had a great experience with our service and selection.
Superdry
Great customer service and good quality…
Great customer service and good quality products..
August 23, 2025
Beautiful items, great prices!
Great products, prices were affordable and the customer service at the till point was also great.
No shop floor staff available but it was still a very good experience.
July 2, 2025
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