Great customer service, staff were friendly and helpful. I bought a nice vest for a decent price ( outlet) I mainly shop in the outlets because as much as I like Superdry clothes, and they are goo... See more
Company replied
Location
Switch locationUnit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG Gretna, GB
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See what reviewers are saying
Good overall service. Item bought was excellent, exactly what I had been looking for. Added bonus of discounted through Premium Outlet Village.
Bought a jacket from here the Super dry Sportswear in chateaux grey, brilliant jacket and really good price too (cheaper than official website). I always get my Superdry jackets from the Super dry sto... See more
The sales staff were excellent and were patient as our 11 year old tried on many different jackets.
Company details
About Superdry - Outlet Gretna
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG, Gretna, United Kingdom
- 01461 339024
4.9
Excellent
256 reviews
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Friendly staff
June 21, 2024
Reply from Superdry - Outlet Gretna
Hi Mark,
We appreciate you taking the time to review your recent experience with us. We're really happy to to read your comments.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Reply from Superdry - Outlet Gretna
Hi Steffan,
Thank you for taking the time to share your feedback with us.
At Superdry, we endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly.
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very helpful and friendly staff.
June 17, 2024
Reply from Superdry - Outlet Gretna
Hi Margaret,
Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we love to hear from happy customers.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Variety of stock and sizes and found…
Variety of stock and sizes and found just what i was looking for! Staff really helpful and friendly. Great price too!
June 6, 2024
Very helpful staff
June 8, 2024
Gretna Visit
The staff were very friendly and helpful, really happy with what i purchased
May 29, 2024
Friendly staff and good selection.
May 27, 2024
The staff in store were very friendly…
The staff in store were very friendly and having a child who is super sensitive about her size they made her feel at ease.
May 25, 2024
Kate in Gretna Green outlet was amazing.
We visited Superdry at the Gretna Green outlet today, myself and my soon to be 14 year old daughter. She wanted some tops but we were a bit clueless as to what would fit with being plus size. Staff member Kate (beautiful rainbow hair!!!) came over and discussed her body type and made suggestions for my daughter and really took us around the shop. Knew her stock well. And introduced my daughter into looking at men’s tops etc. brought lots to changing room and swapped sizes and brought stuff we never considered. In the end we picked some T-shirts a hoodie and a bomber jacket. £100 later. Had she not spoke to us we would probably have left the empty handed and not returned. Instead my teen, who is really finding her style and branching out to clothes beyond primark, left with a skip in her step and some new found confidence in how to shop.
Thank you so much Kate. We may travel the 1.5hours back to be served by you again!
May 11, 2024
Unprompted review
Friendly and helpful staff.
May 7, 2024
Staff are great and very helpful
Staff are great and very helpful
Great choice of clothing
May 8, 2024
Reply from Superdry - Outlet Gretna
Hi Alan,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
All great absolute fab deal
May 6, 2024
Found just what I wanted at a…
Found just what I wanted at a reasonable price. The shop assistant was also very helpful.
May 3, 2024
Great customer service
Great customer service, staff were friendly and helpful.
I bought a nice vest for a decent price ( outlet)
I mainly shop in the outlets because as much as I like Superdry clothes, and they are good quality, but in my opinion they are overpriced.
April 24, 2024
Reply from Superdry - Outlet Gretna
Hello,
Thank you for sharing your valuable feedback with us.
We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly with your store purchase.
Thank you for shopping with us, we really appreciate it.
Superdry Team
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