My experience at Portsmouth store was very poor. The lady on the other side intentionally put a refund when she was clearly holding the clothes which I wanted to exchange. She claimed to be a manager... See more
Location
Switch locationUnit 52, Central Building Gunwharf Quays, PO1 3TZ Portsmouth, GB
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Outlet Shop - GunWharf. So much choice. Great Black Friday Deals Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this wa... See more
The member of staff that served us was just lovely. She offered us a warm and welcoming greeting whilst looking at items in the shop, my son tried some clothes on in the fitting room and he said i... See more
I went to the Gunwharf Super-dry outlet not looking for anything in particular but as I walked through the shop all of the deals were amazing, most of the deals were on various items so u could mix an... See more
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Company details
About Superdry - Outlet Portsmouth
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 52, Central Building Gunwharf Quays, PO1 3TZ, Portsmouth, United Kingdom
- 02392 864846
4.6
Excellent
214 reviews
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Fast delivery and no hassle pickup from…
Fast delivery and no hassle pickup from store
November 21, 2023
Outlet Shop GunWharf - Fab.
Outlet Shop - GunWharf.
So much choice. Great Black Friday Deals
Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this was not possible and we could not purchase one item but he gave us lots of other possible options.
Love Supedry clothing will continue to make purchases.
November 19, 2023
The was good
The service was good, due to too much stock and racking upstairs in the Gun Wharf branch, my wife walked into a bulk stack resulting in heavy bruising on right leg,mentioned to staff while purchasing at the till, they was to busy to help.
November 18, 2023
Hard to find your size Portsmouth
I found it difficult to identify the sizes, lots and lots of Small and X Small with the occasional larger sizes hidden in between. very nice clothing great environment.
November 19, 2023
Not impressed with the staff.
Generally speaking the staff weren’t very welcoming or overly helpful at the Gunwharf store in Portsmouth. Especially when I asked one of them if they had a particular item in stock. She couldn’t walk away from me fast enough after her blunt answer. It must stress this complaint was over 2 separate visits in 2 weeks. The member of staff who served us at the till was alright. The others I was not so impressed with.
November 17, 2023
Amazing quality
October 19, 2023
Really pleased with the quality
Really pleased with the quality, colour and fit, the staff at the gunwarf store were very helpful and friendly
April 9, 2023
lovely staff
lovely staff, really helpful, good selection of clothes, very appropriate for season
April 2, 2023
very fast and understanding company
very fast and understanding company. would recommend 🙂
March 21, 2023
I am really happy with the coat I…
I am really happy with the coat I purchased from yourselves your staff are very polite and helpful
November 19, 2022
Great Service
Website was easy to use to find what I wanted and to order it. Choice of delivery options including store pick up which I chose. The store pick up was quick and easy as you would expect but I did pick up just as the store opened on a weekday so the store was quiet.
November 4, 2022
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Easy returns
Returned an online purchase as they didn’t fit and it was pretty straight forward as far as returns go :)
August 23, 2022
Reply from Superdry - Outlet Portsmouth
Hi,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Excellent helpful staff
Was returning goods and met with extremely friendly and helpful staff at Gunwharf…
July 19, 2022
Reply from Superdry - Outlet Portsmouth
Hello Katrina,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Awesome …staff are friendly and helpful…
Awesome …staff are friendly and helpful with all of their customers
July 19, 2022
Reply from Superdry - Outlet Portsmouth
Hi,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Happy costumer
Nice and quality staff 👌 Happy with my chlotes how I bought. All the time polite and smiling people in the store. I am meeting AMBER, saleswoman, Amber 5 🌟🌟🌟🌟🌟 for you!!!Thank for my experience with Superdry in Portsmouth mall store.
June 24, 2022
Unprompted review
Reply from Superdry - Outlet Portsmouth
Hello Carmen,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
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