My experience at Portsmouth store was very poor. The lady on the other side intentionally put a refund when she was clearly holding the clothes which I wanted to exchange. She claimed to be a manager... See more
Location
Switch locationUnit 52, Central Building Gunwharf Quays, PO1 3TZ Portsmouth, GB
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Outlet Shop - GunWharf. So much choice. Great Black Friday Deals Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this wa... See more
The member of staff that served us was just lovely. She offered us a warm and welcoming greeting whilst looking at items in the shop, my son tried some clothes on in the fitting room and he said i... See more
I went to the Gunwharf Super-dry outlet not looking for anything in particular but as I walked through the shop all of the deals were amazing, most of the deals were on various items so u could mix an... See more
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Company details
About Superdry - Outlet Portsmouth
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 52, Central Building Gunwharf Quays, PO1 3TZ, Portsmouth, United Kingdom
- 02392 864846
4.6
Excellent
214 reviews
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Great service at Gunwharf
I went into your outlet store at Gunwharf Quays, l got a red jumper at a very reasonable price. The lady at the pay point was very friendly and explained that if there was a problem, l can go to any of your stores for help. It was something l wasn’t aware of and great information, as l have previously been put off getting anything from there, as l don’t live in the area.
October 11, 2025
Delightful helpful assistant
Delightful helpful assistant. Love the tee shirts. Such soft fabric
October 11, 2025
Good quality and comfort
Good quality and comfort
Styling and modern look’s at an affordable price at the Gunwarf Superdry factory shop.
October 1, 2025
The coat we brought for my daughter is…
The coat we brought for my daughter is made really well and looks really nice. The only thing I would say is it would be nice if the clothes could be a bit cheaper as this allows more people to be able to enjoy the brilliant quality and design of your clothes.
September 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Outlet Portsmouth
We're happy you find our coat great and the price good. Thanks for your positive feedback; we appreciate it a lot!
Superdry
The store is very nice
The store is very nice, with lots of clothes to choose from, good promotions and great service, but it was dirty and dusty.
September 3, 2025
Reply from Superdry - Outlet Portsmouth
We're happy to hear that you enjoyed our promotions, service, and selection. We appreciate your feedback and will address the cleanliness concerns you raised to improve our store environment.
Superdry
Reply from Superdry - Outlet Portsmouth
We're so happy to hear that you found some wonderful items! Thank you for sharing your positive experience; we truly appreciate your feedback!
Superdry
Amazing
I went to the Gunwharf Super-dry outlet not looking for anything in particular but as I walked through the shop all of the deals were amazing, most of the deals were on various items so u could mix and match with loads of items. I ended up walking out with 3 amazing quality t-shirts for £45. All of the staff were really helpful and there to answer any questions if needed.
September 5, 2025
Reply from Superdry - Outlet Portsmouth
We're glad you found such amazing deals during your visit to our Gunwharf store! It's great to hear you were able to find quality t-shirts and that our team was helpful. We appreciate your positive feedback.
Superdry
Nice clothing
Nice clothing, lots of choice of colours and designs but for some items there was not a range of different sizes which was disappointing.
August 24, 2025
Great customer service!
August 17, 2025
The member of staff that served us was…
The member of staff that served us was very friendly and helpful. Good customer service is so important and it made the overall experience for us positive.
August 15, 2025
Good staff cheap prices
July 29, 2025
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