Banner for Superdry - Outlet Portsmouth

Superdry - Outlet Portsmouth Reviews 

214
TrustScore 4.5 out of 5

4.6

Unit 52, Central Building Gunwharf Quays, PO1 3TZ Portsmouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My experience at Portsmouth store was very poor. The lady on the other side intentionally put a refund when she was clearly holding the clothes which I wanted to exchange. She claimed to be a manager... See more

Rated 5 out of 5 stars

Outlet Shop - GunWharf. So much choice. Great Black Friday Deals Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this wa... See more

Rated 5 out of 5 stars

The member of staff that served us was just lovely. She offered us a warm and welcoming greeting whilst looking at items in the shop, my son tried some clothes on in the fitting room and he said i... See more

Rated 5 out of 5 stars

I went to the Gunwharf Super-dry outlet not looking for anything in particular but as I walked through the shop all of the deals were amazing, most of the deals were on various items so u could mix an... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Outlet Portsmouth

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 52, Central Building Gunwharf Quays, PO1 3TZ, Portsmouth, United Kingdom

  • 02392 864846

4.6

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(214)

13,893 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love Superdry

Love love love Superdry especially the outlet at Portsmouth,love a bargain and I always find what I love there,the staff are great super helpful and friendly and are always happy to help, Superdry seem to have a bigger range of sizes now than they used to which is great as their sizes came up
really small .
You can always rely on great quality and style from Superdry ,clothing that's right on trend and comfortable to wear,what's not to love .

May 26, 2025
Rated 5 out of 5 stars

Great

Shop was tidy and clean and kept well. Customer assistant was very friendly and made us leave with a smile on our faces

May 25, 2025
Rated 5 out of 5 stars

Great selection

Staff are the friendliest and most helpful I’ve come across without being pushy. Great selection of clothing and good price.

May 17, 2025
Rated 4 out of 5 stars

Process went smoothly

Click and collect and return always better as saves money. Delivered as advertised. I didn't get notified of delivery, so I think that would have been a bit late, had I not popped in to see if it was there.

March 31, 2025
Rated 5 out of 5 stars

Straightforward to order and pick up in…

Straightforward to order and pick up in store. Helpful staff at Gunwharf.

December 1, 2024
Superdry - Outlet Portsmouth logo

Reply from Superdry - Outlet Portsmouth

Hello,

Thank you for your positive review.

We're delighted to hear you had a smooth experience with your order and pick up. We appreciate your kind words about our staff at Gunwharf.

Thank you for the support,

Superdry

Rated 5 out of 5 stars

Outlet store

Helpful staff good selection of garments

November 9, 2024
Superdry - Outlet Portsmouth logo

Reply from Superdry - Outlet Portsmouth

Hi Susan,

Thank you for your feedback.

At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.

Thanks so much for taking the time to give us your feedback.

Kind regards,

Superdry Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look