the colleagues were all super helpful and kind. all a credit to the store. i had a couple questions which were quickly and easily answered and i was showed many options. such lovely customer serv... See more
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The staff at the cashier( the initial purchase) seemed a bit annoyed and was asking for original ID documents . Not felt like coming to Superdry again
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... See more
Company replied
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... See more
Company details
About Superdry - Peterborough
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
35-37 Queensgate Centre, PE1 1NT, Peterborough, United Kingdom
- 01733 873028
4.4
Excellent
195 reviews
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Very helpful polite and happy staff…
Very helpful polite and happy staff nothing seem to much bother to them unlike some shops where it seem they can’t be bothered
Well done all 😊
March 21, 2023
Vegan trainers!
January 25, 2023
First I ordered my special need son…
First I ordered my special need son jacket which he agrees to buy after long time. I was travelling abroad and want jacket before I go. So I asked to get it next day. I ordered on Sunday so hoping to get it at least by Tuesday. But when I rang on Tuesday morning, I have been told it is in Europe warehouse so not possible to get it that sooner. I understand mistake happens but at least someone mention that it will not be here before I go abroad I would have bought some other jacket. Very disappointing experience.
March 12, 2023
Amazingly friendly and helpful staff…
Amazingly friendly and helpful staff lovely coat purchase outstanding quality
March 2, 2023
Very good quality
Very good quality, fits me very well! Delivery was quick and exchange to different size was very easy!
February 19, 2023
Your product is one of the best I’ve…
Your product is one of the best I’ve bought in the past, will continue to shop at superdry
February 3, 2023
Team couldn’t be more helpful.
December 29, 2022
Looks like quality but not as good as you expect
The clothes look good quality with a trendy style and long lasting but the cargo trousers I bought last 2 washes on 30 degrees and the colour had disappeared.
Also got sent the wrong item when purchasing online and because it was with a voucher I didn't get the full amount back and the process of refunds is so long winded even the checkout assistant struggles. Not overly impressed.
January 14, 2023
Great service
Great service. Needed to return as not right size Christmas present. Store offered free delivery straight away as not in stock in store that day.
December 28, 2022
Promt delivery
Promt delivery, friendly service. Returns service excellent as I often buy different sizes/colours to compare at home as find Superdry Stores very dark! To be able to see how clothes look. Quality of clothing always excellent
December 12, 2022
Fantastic quality
Fantastic quality: soft and natural feel, warm, colour true to picture Easy ordering process, great delivery to store options for free, super paper packaging.
December 13, 2022
Where is my refund?
Ordered a coat as a Christmas present online with an e gift card. Returned to store with the intention to swap but no size available.Sales assistant refunded and advised the refund will be given as an online gift card as it was an online voucher. Almost a week later no email. Chased up with customer service first thing who said the voucher would be emailed later that day and confirmed my email. As the day went on I contacted them again and they have no notes from previous advisor and also have now said the voucher will be posted not emailed. No Christmas present for my daughter and no idea if this is even going to arrive in the post as no one seems to know what they are doing. £120 worse off with nothing to show for it.
December 17, 2022
Unprompted review
Great service form the staff at your…
Great service form the staff at your Peterborough Store Queensgate.
December 12, 2022
Great product
Great product, quick delivery, could not ask for a better service, thank you Superdry.
November 4, 2022
Easy to use website with plenty of…
Easy to use website with plenty of products to choose from.
You can always rely on consistently good quality of clothing. Arrived quickly and well packaged
October 14, 2022
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