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Superdry - Reading Reviews 

217
TrustScore 4.5 out of 5

4.3

L12/L13 The Oracle Shopping Centre, RG1 2AG Reading, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Your Reading store didn’t have the side we wanted of the item, but yr shop assistant made an online order for me with free home delivery. Very helpful. Only improvement I would suhgest that you open... See more

Rated 1 out of 5 stars

The courier parcel says it’s delivered, when I went to collect my parcel they said it not here. I have raised a request to customer care no response yet it’s been around 10 days now. I don’t have my... See more

Rated 5 out of 5 stars

Outstanding choice of clothes, laid out in collections so any top will go with any trousers or skirts in that collection. Huge changing rooms with seating outside for hubby. Staff at the till were r... See more

Rated 3 out of 5 stars

Processing issue meant I was told they had my parcel when they didn’t and seemed very disorganised when trying to find it. Ended up giving it another customer. I appreciate the time of year though bei... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Reading

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • L12/L13 The Oracle Shopping Centre, RG1 2AG, Reading, United Kingdom

  • 01189 510064

4.3

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.3

All reviews

(217)

13,643 reviews in the last 12 months

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Rated 3 out of 5 stars

Lovely Product, Communication Needs Improvement

I bought this as a birthday gift and really liked the product. The website showed it would arrive on the birthday evening, so when I checked the status on the day, it said “out for delivery.” I contacted customer support that evening for help, but the agent simply said delivery would take 2–4 days, which was disappointing.
Surprisingly, the parcel did arrive later that night, but I didn’t know because the confirmation email went to my spam folder. If the support agent had checked properly instead of giving an outright denial, it would have been a perfect experience.
Great product, but communication and support need improvement.

November 18, 2025
Rated 5 out of 5 stars

I Ordered 3 T-shirts for my Son's…

I Ordered 3 T-shirts for my Son's birthday.
The colours were in the shop, but not all the sizes
It was an easy website to navigate and a quick delivery, with no issues.
Will definitely use again.....thank you!

November 3, 2025
Rated 4 out of 5 stars

Nice Warm Jacket

The jacket’s price is a bit on the higher side, but the quality truly stands out. I wore it in Switzerland’s Jungfrau at around -8°C for an hour and never felt cold totally worth it!

October 26, 2025
Rated 3 out of 5 stars

Let there be light

Why on earth are your stores too dark?

Also the placement of thw items are making it so hard to find...hard to browse... sone t shirts are here, others are at someplace else... i love the designs...

August 21, 2025
Rated 5 out of 5 stars

Outstanding choice of clothes

Outstanding choice of clothes, laid out in collections so any top will go with any trousers or skirts in that collection. Huge changing rooms with seating outside for hubby. Staff at the till were really helpful. Music wasn’t too loud. A great experience

August 12, 2025
Rated 5 out of 5 stars

Great organic cotton T-shirts

Great organic cotton T-shirts. Good feel and fit, though I had to go to a larger size than normal so may come up small on sizing. I've now bought nine (at 3 for £50.00) Same price this year as last. They wash well, retain their colour and don't shrink. Far better quality than many other (so called designer brands) selling more expensively. Love them and will be returning for more.

July 14, 2025

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