Outstanding choice of clothes, laid out in collections so any top will go with any trousers or skirts in that collection. Huge changing rooms with seating outside for hubby. Staff at the till were r... See more
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Processing issue meant I was told they had my parcel when they didn’t and seemed very disorganised when trying to find it. Ended up giving it another customer. I appreciate the time of year though bei... See more
Went to return on line purchase in shop. Due to eyesight problem I needed help completing information . Shop assistant at till in Reading store so helpful. Got my son coat he wanted return completed a... See more
Great organic cotton T-shirts. Good feel and fit, though I had to go to a larger size than normal so may come up small on sizing. I've now bought nine (at 3 for £50.00) Same price this year as last. T... See more
Company details
About Superdry - Reading
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
L12/L13 The Oracle Shopping Centre, RG1 2AG, Reading, United Kingdom
- 01189 510064
4.3
Excellent
214 reviews
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Reply from Superdry - Reading
Hello,
We appreciate you sharing your feedback with us.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
We found that there was a good…
We found that there was a good selection of items in the store and customer service was great. Highly recommended.
October 29, 2024
The cashier at Superdry Reading branch…
The cashier at Superdry Reading branch forgot to take off the plastic or metal things that makes the alarm. We went to Superdry Bracknell branch to ask for help on the other day. He said they have different remover, told us to go to JD if they cannot remove it he said come back to him. The JD staff manage to take off the alarm.
October 16, 2024
Reply from Superdry - Reading
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry for this issue and frustration.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve our service.
Superdry Team
Sales assistant was kind and attentive…
Sales assistant was kind and attentive to me.
October 15, 2024
The young lady that served me was very…
The young lady that served me was very polite and efficient. I left my purchase on the counter. She came after me to give it to me. My senior moment. Thank you you to her.
October 12, 2024
Excellent shopping experience as…
Excellent shopping experience as always. Love the clothing, excellent quality and superb comfort and style.
October 15, 2024
Very good service
October 9, 2024
Easy to order on line and quick…
Easy to order on line and quick delivery
Staff in store helpful and pleasant
September 27, 2024
Terrible updates on tracker
Product was too big, but the issue was I ordered online and a track your order email was sent to me, but the tracker never updated, the date when purchased was earlier than the tracker date said, then as no update on tracker I went to store and they said oh sorry, we’re not good at letting people know there order has arrived…not great
September 27, 2024
what i bought is very good product.
October 3, 2024
Reply from Superdry - Reading
Hi Meimilin,
Thank you for taking the time to share your feedback with us.
At Superdry, we endeavor to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Staff members were very polite and…
Staff members were very polite and helpful. I couldn’t find the size I needed and they ordered it online for me.
September 18, 2024
Friendly, efficient service
September 10, 2024
I found a stunning embelished jacket
I found a stunning embelished jacket, perfect for autumn winter with a bit of sparkle, great fit and quality
August 12, 2024
First time in a Superdry shop and I…
First time in a Superdry shop and I liked the ambience and layout of the products. I was looking for some shorts. They were not all in one place, but rather scattered throughout the shop. This might seem frustrating, but I had time on my side and so enjoyed seeing the various products in different settings. Ended up getting additional stuff!
August 9, 2024
Staff member pretty grumpy and not very…
Staff member pretty grumpy and not very friendly.
Had to ask for my 10 percent discount, as I had picked up a delivery in store too.
August 8, 2024
Superdry store in Reading is great
Superdry store in Reading is great. Lots of clothes, both ladies and gents, to choose from, and even bigger sizes available. I bought a size 16 A line dress which fits lovely. Dressing rooms were comfortable, clean and tidy. Nice to have a sofa for your friend to sit on while you change too.
July 22, 2024
Great staff and products
July 22, 2024
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