Outstanding choice of clothes, laid out in collections so any top will go with any trousers or skirts in that collection. Huge changing rooms with seating outside for hubby. Staff at the till were r... See more
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Processing issue meant I was told they had my parcel when they didn’t and seemed very disorganised when trying to find it. Ended up giving it another customer. I appreciate the time of year though bei... See more
Went to return on line purchase in shop. Due to eyesight problem I needed help completing information . Shop assistant at till in Reading store so helpful. Got my son coat he wanted return completed a... See more
Great organic cotton T-shirts. Good feel and fit, though I had to go to a larger size than normal so may come up small on sizing. I've now bought nine (at 3 for £50.00) Same price this year as last. T... See more
Company details
About Superdry - Reading
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
L12/L13 The Oracle Shopping Centre, RG1 2AG, Reading, United Kingdom
- 01189 510064
4.3
Excellent
214 reviews
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Fabulous coat at a great price in the…
Fabulous coat at a great price in the sale. Very friendly member of staff.
July 14, 2024
Friendly staff
Friendly staff. Great customer service.
Always like the quality of the clothing. T-shirts are soft on the skin and comfortable to wear.
July 11, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff were very helpful and the store…
Staff were very helpful and the store is very interesting to walk through. Everything is a bit on the pricier for me but then I'd just bought some £3 shorts from a charity store, what else could you expect?
July 2, 2024
Reply from Superdry - Reading
Hello,
Thank you for taking the time to leave a review.
We endeavor to give our customers a really positive experience, so we're really pleased to read your comments regarding our Reading store.
Thanks so much for your review and comments.
Superdry Team
Very helpful team !!
Very helpful and understanding staff !! My returns request was handled with patience and understanding. Thank you, Ryan !!
June 26, 2024
Reply from Superdry - Reading
Hi Virginia,
We appreciate you taking the time to review your recent experience with us. We're really happy to read your comments.
Thanks again for the review.
Kind regards,
Superdry Care
Reply from Superdry - Reading
Hi Mohamed,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Customer service could have been…
Customer service could have been better. Always pricey
June 11, 2024
Polite staff in store
Polite staff in store, easy return policy and process, item delivered to door and lovely quality product
May 16, 2024
Nice and friendly staff
May 6, 2024
I like the store!
I like the store, nice people, good quality products and everything is tidy! I will return for more shopping!
April 27, 2024
Staff was very nice and friendly
Staff was very nice and friendly. Even helped me use my 10% student discount and very happy with the cargos I got.
May 4, 2024
Reply from Superdry - Reading
Hi Zain,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
I reordered a coat I already have as I…
I reordered a coat I already have as I like it a lot. Website was easy to use, price was great as it was reduced and the quality of the coat was excellent. I was informed when it was ready for collection and I picked it up with no queuing.
April 2, 2024
Good range of sizes available to try
Good range of sizes available to try, staff seemed genuinely happy to be working there, also ready to help without being pushy… and the music and volume were well chosen - have been forced to leave other SD stores due to discomfort from speaker distortion and end-of-spectrum music choice ;)
April 9, 2024
Loved the clothing and customer service…
Loved the clothing and customer service was good
April 4, 2024
The quality of the T-shirt is very good…
The quality of the T-shirt is very good and free delivery to store is good too. Just delay in delivery which is fine:) thanks
March 24, 2024
Staff always available to help and…
Staff always available to help and always enough staff on tills so no long queues.
March 23, 2024
Staffs are friendly and helpful
Staffs are friendly and helpful . Stocks are upto the mark
March 19, 2024
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