Your Reading store didn’t have the side we wanted of the item, but yr shop assistant made an online order for me with free home delivery. Very helpful. Only improvement I would suhgest that you open... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The courier parcel says it’s delivered, when I went to collect my parcel they said it not here. I have raised a request to customer care no response yet it’s been around 10 days now. I don’t have my... See more
Outstanding choice of clothes, laid out in collections so any top will go with any trousers or skirts in that collection. Huge changing rooms with seating outside for hubby. Staff at the till were r... See more
Processing issue meant I was told they had my parcel when they didn’t and seemed very disorganised when trying to find it. Ended up giving it another customer. I appreciate the time of year though bei... See more
Company details
About Superdry - Reading
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
L12/L13 The Oracle Shopping Centre, RG1 2AG, Reading, United Kingdom
- 01189 510064
4.3
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful & friendly staff
June 16, 2025
Purchased men’s trousers the guy…
Purchased men’s trousers the guy serving was really helpful finding different colours, styles and sizes went above and beyond thank you
June 14, 2025
I asked the assistant at the store for…
I asked the assistant at the store for no spam/ marketing emails yet here we are
June 5, 2025
Friendly Staff
Staff was friendly and asking if I need help. At till also sales assistance chatting nicely.
June 3, 2025
Great range of clothing
Great range of clothing, lots of styles, very happy with purchase
May 20, 2025
The staff were polite and helpful.
May 12, 2025
I've always loved this store, But
I've always loved this store,
but the last time I bought a jacket, the cashier didn't remove the safety clip.
I only saw it at home, now I don't know what to do with it because I live far from Reading and another shop Superdry
April 21, 2025
Random Jacket Purchase
I actually went into Superdry for the first time in years to look for something completely different and ended up coming out with something I absolutely adored.
It's a very lightweight jacket that is great for cooler weather, particularly spring/autumn.
April 3, 2025
Staff were friendly and prompt service
March 26, 2025
Amazing quality as usual
Amazing quality as usual. My jackets last over 7 years and I would never change to another similar brand.
February 5, 2025
This jacket is fantastic
This jacket is fantastic! It's warm, cozy, lightweight, and stylish. I absolutely love this product!
January 8, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am a regular t-shirt buyer
I am a regular t-shirt buyer : excellent quality and wide choice of now colours.
Hassle free and speedy delivery.👍🏼
December 23, 2024
Reply from Superdry - Reading
Hello,
Thank you for your kind words and for being a loyal customer. We're thrilled to hear you appreciate the quality of our t-shirts and the wide selection of colors. We're also glad to know you find our delivery process hassle-free and speedy.
We strive to provide the best possible experience for our customers and your feedback is greatly appreciated.
Superdry
The delivery date was late.
December 20, 2024
The assistant was very helpful
The assistant was very helpful, ordered the hoodie, which was delivered very promptly. However, the joggers I wanted was out of stock, so I was unable to purchase them.
December 10, 2024
Return and replacement
Went to return on line purchase in shop. Due to eyesight problem I needed help completing information . Shop assistant at till in Reading store so helpful. Got my son coat he wanted return completed and new coat delivered in 2 days. Brilliant service with a smile and happy son. Thank you
November 30, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.