Superdry - Regent Street Reviews 242

The lady who worked in the store was so helpful and friendly! She has dyed red hair and I can’t remember her name but she made it such a pleasant experience and we ended up buying more because of her helpfulness.

Great store and customer service. Clothes are well made.

Really relaxed and spacious store. Really comfy seats while waiting for daughter to try on clothes.

Loved the product and great service! 😊 Nice variety and good quality at a fair price. One small issue: the store layout could be better. Jackets, shirts, and tees should be grouped together for easier shopping.Otherwise, really enjoy Superdry stuff and highly recommend shopping here for quality and value! However,still ⭐⭐⭐⭐⭐.Because I am happy with Brand !

Really disappointing experience with Superdry.

I bought an item online as a gift, only to find out they don’t provide gift receipts for online orders, something that is pretty standard with most retailers nowadays. This makes exchanges unnecessarily difficult.

Customer service confirmed that the only option is to show the original order confirmation email or return the item by post for a refund and reorder. This is simply inconvenient, especially when the item was bought as a gift.

For a brand of this size, this feels like a very outdated and inflexible process. It puts the customer in an awkward position for something that should be simple.

Definitely something Superdry needs to improve.

the store is well laid out and with a lot of variety, the shop keeper at the till was friendly and helpful. the dressing room and its staff on the other hand were either unavailable or hiding and the dressing rooms were full of left over clothing

Craig was absolutely amazing. So genuine and nice! Helped me outwit my issue and was just so friendly.

Great team at the Regent street shop. Welcoming, kind, helpful, polite. I love that I can still find natural fabrics from this brand, and the vintage section in the specific store has some really comfy items.

The shop in Oxford street is amazing with loads of choice and all sizes . The Fuji coat is the best coat I have ever bought keeping me extremely warm . The zip , fit , quality is all there ! I am never going back to any other brand .

Super expérience, staff very friendly

I didn’t find the coat that I was looking for at the store, so i ordered it there with the girl she was nice and helpful 10/10 I received my coat 2 days later .so was very good experiences . thank you so much

High quality. Good customer service. Not too busy. Short queues, if any at all. Refunds are super easy. Music selections in shop and hq sound system is always a pleasure.

its a bit overwhelming as its a huge store

The central London stores have a great range compared to suburban stores

Great experience in the Superdry London. The things I bought are great quality and the customer service was great, very polite and respectful.

Great value for money. The designs of clothing are great and great quality and long lasting.
it's a shame that my local store has closed down.

I love the brand. With 3 outfits i am the happiest ever :):)

Wonderful products, prices excellent compared to others