Loved the product and great service! 😊 Nice variety and good quality at a fair price. One small issue: the store layout could be better. Jackets, shirts, and tees should be grouped together for easie... See more
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Great product but the Oxford Street store is a joke, item arrived 2 days later than quoted online as no stock in the Oxford Street store, then staff couldnt locate it, 45min later it was found in a bo... See more
The lady who worked in the store was so helpful and friendly! She has dyed red hair and I can’t remember her name but she made it such a pleasant experience and we ended up buying more because of her... See more
Big store with a lot of items stored at different places. I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over... See more
Company details
About Superdry - Regent Street
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
103-113 Regent St, W1B 4HL, London, United Kingdom
- 02074 405100
4.5
Excellent
258 reviews
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A wonderful range of garments in a…
A wonderful range of garments in a splendid locations.
September 16, 2025
Jacket
Excelente customer services and a High quality jacket, fit perfectly for winter
September 10, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good experience
Friendly staff. Helped me find things I saw online. Clean, organised and spacious changing rooms.
August 31, 2025
Reply from Superdry - Regent Street
We're glad you enjoyed your experience. It's great to hear our staff was helpful in finding what you needed, and that you appreciated our clean and spacious changing rooms. Thank you for your positive feedback!
Superdry
A bodywarmer and raincoat in one!
Loving this raincoat, keeps you toasty warm , plenty of pockets and shields you from the rain. I recommend this purchase :-)
August 20, 2025
Reply from Superdry - Regent Street
We're happy to hear that you're loving the raincoat! It's great to know it keeps you warm, dry, and that you appreciate the pockets. Thank you for recommending our product; we appreciate your feedback!
Superdry
Staff were great
The staff on regent street branch really went above and beyond to help me find what I needed. The clothes are really lovely and the designs are gorgeous.
August 31, 2025
Reply from Superdry - Regent Street
We're happy to hear that our Regent Street team provided exceptional support during your visit. We're also glad you found our clothing designs gorgeous. Thank you for your positive feedback!
Superdry
Thank you
I received standard service in the store and I can't say that I was very satisfied at first, but when I went to the cashier to pay, there was a very nice and helpful young man there and my opinion changed completely, I thank him very much.
August 28, 2025
Reply from Superdry - Regent Street
We appreciate you taking the time to share your experience. We're glad to hear that the cashier's helpfulness positively changed your perception. We value your feedback!
Superdry
I was mislead to give my email in the…
I was mislead to give my email in the cashier, supposed for receipt. Then given a print receipt. Asked what was the email for if she was printing- said it was company’s policy. I said I didn’t want any marketing when asked. Now I’m getting emails - not correct.
August 27, 2025
Reply from Superdry - Regent Street
Mariana,
We appreciate you bringing this to our attention. We're sorry to hear you received marketing emails after expressing that you didn't want them. We will investigate this issue with the store to ensure our policy is clear and followed, respecting your preferences.
To unsubscribe from our emails, please select the unsubscribe option at the bottom of the email and follow the instructions.
Thanks for your feedback.
Superdry
Product was very nice
Product was very nice, price was competitive, not very much help from floor staff and sizing was quite small.
August 26, 2025
Products were great
Products were great, but didn't understand why the payment place is at the end of store, it is weird and unusual.
Best
August 21, 2025
Shop was confusing
Shop was confusing, I felt like I had to walk around 10 times to find what I wanted. The sales assistant was like a brick wall and only grunted when she needed to. I wear headphones when I'm out but I always take them off when I'm interacting with staff so I don't come across as rude, I might as well have left them on.
August 15, 2025
Amazing customer service.
I purchased my sweater in London Regent Street and every sales assistant I asked help to was very polite and professional.
Amazing experience and great customer service!!
August 1, 2025
The lady who served me was amazing
The lady who served me was amazing. Really helpful and made it a great experience.
June 28, 2025
Great T-shirts and a great price (3 for…
Great T-shirts and a great price (3 for 50 Pounds).
July 18, 2025
Lots of nice pieces however sizes are a…
Lots of nice pieces however sizes are a bit limited. My size wasn't available in a few items that I was interested in purchasing.
July 20, 2025
The Cashier was very nice and patient…
The Cashier was very nice and patient with me which i appreciated
July 17, 2025
Good layout of store
Good layout of store, wide range of sizes and easy to try on and then purchase and the staff at the till very helpful.
July 15, 2025
Really amazing store and service so…
Really amazing store and service so much to see and choose from. Love the vintage section.
July 6, 2025
Good service
Good service, The sales assistant took time to ensure I bought the right garment.
July 4, 2025
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