Loved the product and great service! 😊 Nice variety and good quality at a fair price. One small issue: the store layout could be better. Jackets, shirts, and tees should be grouped together for easie... See more

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Great product but the Oxford Street store is a joke, item arrived 2 days later than quoted online as no stock in the Oxford Street store, then staff couldnt locate it, 45min later it was found in a bo... See more
The lady who worked in the store was so helpful and friendly! She has dyed red hair and I can’t remember her name but she made it such a pleasant experience and we ended up buying more because of her... See more
Big store with a lot of items stored at different places. I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over... See more
Company details
About Superdry - Regent Street
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
103-113 Regent St, W1B 4HL, London, United Kingdom
- 02074 405100
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Excellent service very much impressed…
Excellent service very much impressed by the Staf and the special thanks to the duty manager who found what I wanted and he was really very very helpful
Hard to find men's top.
I wanted a specific item ( which wasn't available locally ) that I had a picture of on my phone. The sales person was able to locate it in the shop almost instantly. He gave me two sizes to try on. I bought one. Job done. The salesperson was very courteous and helpful. The shop was well stocked. I'll probably go back to this branch in future.
Two things went wrong
Two things went wrong, first, after spending over $300 the clerk charged me for a bag. The day before I spent over $500 and that clerk did not charge me for the bag. It's not that the bag was expensive, it's the principal of it. Second, when I got back to my hotel room I notice the clerk left the security button on one of the clothing I purchased. I had to go back to the store to have it removed
Mack of interest from staff
Me and my husbond spent a long time wandering along in thé store and no one asked if we needed some help. Thé staff needs to learn how to treat customers
Big store with a lot of items stored at…
Big store with a lot of items stored at different places.
I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over the shop at different locations, same story with pants, sweaters and shirts.
You have to go through the entire store to find all items.
If younwould rearrange it to specific items or based upon season it or activity it would help me much more to find I was looking for.
Simply TOP!
Great deals, clean and nice overview, friendly staff.. Looking forward to come back soon..
Good attitude of peoples in the shop
Nearly it was closing time
Nearly it was closing time. But staff waits fır me tı finish my purchase
Great Staff
The Item came very quickly and I needed to change it twice, due to incorrect size.
It was quick and easy. A staff member from the Bluewater store and a staff member from the Bond street store were great and made it very easy.
I even forget my ear pods in the Bond street store and they kept them safe for me
Lovely and snug!
Thank you security guard!he security guard was really friendly…
The security guard was really friendly and helpful. He looked after my suitcase while I went to the till. The jumper I bought was a perfect fit. It's stylish and and warm. Thank you. All of the staff were very friendly
May use AI-assist with repliesRead more
Very good experience from order to…
Very good experience from order to delivery collection at your shop 👍👍👍

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