Banner for Superdry - Regent Street

Superdry - Regent Street Reviews 

258
TrustScore 4.5 out of 5

4.5

103-113 Regent St, W1B 4HL London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Loved the product and great service! 😊 Nice variety and good quality at a fair price. One small issue: the store layout could be better. Jackets, shirts, and tees should be grouped together for easie... See more

Rated 3 out of 5 stars

Great product but the Oxford Street store is a joke, item arrived 2 days later than quoted online as no stock in the Oxford Street store, then staff couldnt locate it, 45min later it was found in a bo... See more

Rated 5 out of 5 stars

The lady who worked in the store was so helpful and friendly! She has dyed red hair and I can’t remember her name but she made it such a pleasant experience and we ended up buying more because of her... See more

Rated 4 out of 5 stars

Big store with a lot of items stored at different places. I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Regent Street

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 103-113 Regent St, W1B 4HL, London, United Kingdom

  • 02074 405100

4.5

Excellent

TrustScore 4.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(258)

13,665 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

The store is exciting, the sales assistant was really helpful, the changing room guy was friendly and it was a relaxed experience. Love the new jacket . Just what 9 needed.

December 19, 2023
Rated 2 out of 5 stars

I bought a jumper that was in a pile of…

I bought a jumper that was in a pile of others that were the same but as the label was slightly different the staff considered it a different one. Also the price was different and they would not give the cheaper price.

December 17, 2023
Rated 2 out of 5 stars

Faulty coat

Faulty coat, returned to Regent Street store. Over one week later I’m still waiting for even an acknowledgment of my return.

December 6, 2023
Rated 1 out of 5 stars

Pricing not consistent online and in store

Went in store to buy a jacket and trousers, discovered there was a better price on Superdry's own website. Asked in store if they could match, got told no. Then the website was super buggy and was painful to get the order to go through.

November 12, 2023
Rated 1 out of 5 stars

The Staff left the security tag in the…

The Staff left the security tag in the garment and I had to go all the way back to Central London the following day to ask it to be removed as it was a present for my husband and we only noticed the following day, very inconvenient not to mention the additional waste of time and money we had to spend to go back

November 21, 2023
Rated 5 out of 5 stars

We popped in and had two fabulous…

We popped in and had two fabulous moments of staff try to find some items from the summer collection just after it had been put away for autumn.
Nothing was too much trouble. Lots of good humour and kind help. Sorry I can’t recall their names but they were marvellous

September 17, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look