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Superdry - Romford Reviews 

144
TrustScore 4.5 out of 5

4.7

N20/N21 The Liberty Centre, RM1 3RL Romford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service

Rated 5 out of 5 stars

I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... See more

Rated 1 out of 5 stars

Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... See more

Rated 5 out of 5 stars

Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Romford

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • N20/N21 The Liberty Centre, RM1 3RL, Romford, United Kingdom

  • 01708 760588

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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4.7

All reviews

(144)

14,023 reviews in the last 12 months

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Rated 5 out of 5 stars

My fave brand

My fave brand, over 90% of my clothing is Siuperdry and I have never had any problems. The staff are always helpful, polite and respectful.

July 3, 2024
Rated 2 out of 5 stars

SuperSmall!

Ordered a few tops (T's, Polo's), all from the discounted range (far too expensive at full price!).
In most other stores I would wear XL maybe 2XL.
Having ordered the tops in 3XL, I would have expected them to at least have some room... wasn't after the wetsuit look! SD sizes are just to small.
Most of the tops included free delivery. However 1 top charged for delivery. This then got cancelled as out of stock.
On returning items - popped into local store. Staff very helpful, however the stores Wi-Fi went down. Luckily one of the staff was able to work round the till system to refund me.
Bottom line - Great selection of garments, however only suitable for very small framed individuals, plus, as with everything lately, the prices are rather high if not available on an offer.

March 13, 2024
Rated 5 out of 5 stars

Really friendly staffs

Really friendly staffs
Basically I bought a few things for my partner's birthday and I had a really nice experience with them !!!!!

February 22, 2024
Rated 5 out of 5 stars

TheBestForMe👌🏼

Every time I do my boyfriend's laundry, I feel happy because of the quality of the fabrics then I decided to look at the make of the company and it turned out to be Superdry. I have never heard of Superdry Wow. So I did more research about them online and ended up going out looking for them at the shopping centre in Romford to get into their shop. It is super amazing. Both men's and women's fabrics were beautiful even youth clothes aswel.
I like Superdry clothes, they are good quality cotton fabrics. My first time in Superdry shops, I ended up buying a T-shirt to surprise my boyfriend on his birthday. Peace✌️🏼

January 30, 2024

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