Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service
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I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... See more
Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... See more
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... See more
Company details
About Superdry - Romford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
N20/N21 The Liberty Centre, RM1 3RL, Romford, United Kingdom
- 01708 760588
4.7
Excellent
144 reviews
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Great selection online and I got the…
Great selection online and I got the items I wanted at a good price and reasonable pick up time.
Service instore was poor, youngster that seemed to be not interested in being there so manners lacking - very disappointing. Customer service skills /training needed in Romford store please :)
January 21, 2024
I went to Superdry to purchase a coat I…
I went to Superdry to purchase a coat I liked very much. I couldn’t find the coat in my size so the shop assistant was very helpful and went upstairs to the 1st floor to locate the coat for me which I purchased and am very pleased with it!!
January 19, 2024
Good service
Good service. The bag was too small to fit my new jacket in but then offered the bag for free.
January 19, 2024
Beautiful jacket
The jacket is beautiful and fit very well. The staff was very helpful and friendly
January 3, 2024
Excellent customer service
January 10, 2024
Good customer service
January 3, 2024
Lovely experience
Lovely experience
On collection staff were nice
The jacket is excellent just what I was looking for, thx
December 27, 2023
Perfect like always
December 18, 2023
Ordered my partner a coat online for…
Ordered my partner a coat online for Christmas. Arrived in plenty of time, size needed changing and staff member at the Romford store made it quick and easy. Super helpful too in locating the other sizes to try and nothing was too much trouble.
December 18, 2023
Smooth experience
December 19, 2023
Great customer service
December 23, 2023
Excellent service
December 3, 2023
Staff friendly
Staff friendly, helpful and very approachable.
Didn't hover and answered any questions I had about a product with ease and just made the whole transaction itself quick, easy and efficient.
December 5, 2023
Great quality products
Great quality products. Helpful staff. Store lacked mirrors and is slightly overcrowded with products/clothing racks.
December 4, 2023
It arrived on time and they were really…
It arrived on time and they were really nice and patient
November 24, 2023
It’s need to iron it
November 17, 2023
Super cool Superdry
We went into Superdry Romford to purchase a jacket for my son. The staff were super friendly, super helpful, looking for sizes, styles etc. Was a super pleasant experience.
November 25, 2023
Amazing experience
October 23, 2023
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