Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service
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I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... See more
Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... See more
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... See more
Company details
About Superdry - Romford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
N20/N21 The Liberty Centre, RM1 3RL, Romford, United Kingdom
- 01708 760588
4.7
Excellent
144 reviews
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Very good communication, and fast delivery
Very good communication, next day delivery. Great services and products!
August 12, 2023
Reply from Superdry - Romford
Hi Florin,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
I fell in love with the style the…
I fell in love with the style the website gave me a very good idea of the way it was going look making me feel a good way about the clothing and the discount of the clothing made very happy
August 9, 2023
Fast delivery, great brand.
The delivery was fast, and the staff at the store were really nice and helpful.
Best of all, was that the shoes were soooooooo yummy 😋
July 18, 2023
Easy and convenience for collection.
July 13, 2023
Easy to order on website
Easy to order on website, easy to click and collect and best of all I had an amazing deal on the Superdry wash bag.
July 8, 2023
Great service
Great service, on time and friendly and welcoming staff, my order was originally too small and I had no issues with returns and reordering. Got my order really quick and well worth it!! Thanks Romford Superdry!!
March 23, 2023
Great clothes but a bit pricey on…
Great clothes but a bit pricey on certain items the sale is good however I wish they do bigger sizes as they come up small on certain clothes . I have superdry polo shirts that fit ordered same size but came out tighter fit. The staff in store were ace and friendly 👍 I would go to the same store again and again
March 16, 2023
OopS !!
The quality of the jeans was good and they fit great .Delivery was long and came in separate parcels with the stone security tag still attached. These were purchased online
March 19, 2023
My Superdry Coat had a fault in it
My Superdry Coat had a fault in it, took it back to your Romford store and the assistant was so helpful and polite.
January 25, 2023
Klarna in store not working.and i was…
Klarna in store not working.and i was charged via klarna for something i did not het
November 28, 2022
Had to return an item.
Had to return an item.
Staff were very slow and refund was not processed correctly at Romford storr.
Had to call customer support the next day and the AI managed to process it super efficiently, after waiting 40 mons to get through.
Was annoyed this took 2 attempts and alot of time out of my days.
January 26, 2023
Perfect customer service From all staff
January 7, 2023
Fantastic staff in Romford
I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and found me another in the store. The right colour. My husband also ordered a coat from them. The staff were so polite, helpful and friendly. I wish every where was the same. I hope the Romford staff get to see this review. They are the best.
January 10, 2023
Love superdry clothing
Love superdry clothing. A bit expensive but premium quality. Wearing t shirt,s still from 3 year,s ago
January 6, 2023
Great customer service and excellent…
Great customer service and excellent quality clothing
January 3, 2023
Happy with purchase & collection
I ordered a click & collect and was very happy with my purchase. The attendant chatted to me whilst I was waiting for my package and even advised me to keep an eye out for future sales.
December 11, 2022
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