We visited only to browse. I needed an assistant for advice only Well an employee PATRINA . Not only advice she provided her view on matching outfits . She has my personal gratitude we left with maj... See more
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See what reviewers are saying
Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... See more
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... See more
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had... See more
Company details
About Superdry - Rushden Lakes
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, United Kingdom
- 01933 357620
4.9
Excellent
186 reviews
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Easy online purchase
Easy online purchase, delivered to store 2 days early and easy to pick up!! Fit perfectly 🙌🏻🙌🏻
December 4, 2023
Love the gloves
Love the glives, have 3 pairs now. Friendly, helpful staff when collecting from store
November 27, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The manager of your Rushden Lake store…
The manager of your Rushden Lake store in Northamptonshire was most unhelpful and I ended up having to phone customer service to complain
October 19, 2023
Reply from Superdry - Rushden Lakes
Hi, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Fast delivery and beautiful products
October 1, 2023
Easy to order in store
Easy to order in store
Staff very helpful and friendly
Speedy delivery great price
September 26, 2023
I ordered a t-shirt on line for the…
I ordered a t-shirt on line for the fist time with Superdry and it was a very easy process.
Collected from our local store the next day, no problems.
August 29, 2023
All very easy from order to pick up
June 30, 2023
Reply from Superdry - Rushden Lakes
Hi, Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really happy to read your comments. Thanks again for the review. We really appreciate it.
Kind regards, Superdry Care
Great friendly service
June 20, 2023
Reply from Superdry - Rushden Lakes
Hi, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Kind regards, Superdry Care
Great customer service
Great customer service, very friendly and helpful staff. I will definitely return in the future.
May 24, 2023
Reply from Superdry - Rushden Lakes
Hi Paul,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great staff very helpful
April 27, 2023
Great Store
Easy to use website, easy to click and collect, friendly staff, great goods. in addition the staff at Rushden Lakes were really professional and very helpful.
April 18, 2023
Great quality and price.
Great quality and price.
Free delivery as I ordered in-store.
Helpful in-store staff.
April 18, 2023
Excellent customer service
Excellent customer service with easy to use FREE click & collect to my local store on selected items, some items have to sent to your home with a delivery fee.
March 19, 2023
Easy to use website made ordering a…
Easy to use website made ordering a breeze ! Pick up from a local store completed a great shopping experience.
February 27, 2023
Yellow Gilet
The shop assistant was very helpful and ordered the product to be delivered, when I couldn't find it in-store. The assistant was very helpful & attentive to advise on the correct size to order, whilst I tried on similar products to try and guage the right size required.
January 26, 2023
Great Customer Service at Rushden Lakes
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.. but none on the rack in a 2XL the 2nd young lady searched the stock and found me one. ! Great customer service at Rushden Lakes.. Thanks girls.
December 28, 2022
Easy to negotiate the website
Easy to negotiate the website, order and pay and then collect from store a couple of days later. I received emails updating me on progress and when it was ready to collect.
December 13, 2022
Delivered promptly
Delivered promptly, well packed.
A good quality product. Very happy. I went to buy another but was disappointed they had run out of my size.
December 19, 2022
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