This was a lovely garment of quality, bought as a gift in the Solihull Touchwood branch. Though I had to return it as it was not to my daughter taste. I can highly commend the staff both on my initia... See more
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Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... See more
Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... See more
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... See more
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Company details
About Superdry - Solihull
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Su-62, Touchwood, B91 3GJ, Solihull, United Kingdom
- 01217 040659
4.5
Excellent
216 reviews
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Didn't have my size in store and the…
Didn't have my size in store and the assistant ordered it me online and it was delivered 2 days later with no hassle.
Cheers Steve.
July 15, 2024
I visited the store in touchwood…
I visited the store in touchwood Solihull with my niece,the assistant there Josh was very helpful and welcoming, overall a very relaxed and happy shopping experience.
July 11, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was looking for a light jacket to…
I was looking for a light jacket to travel in and found this jacket at super dry. The colour I wanted was out of stock in the store so they ordered one gave me free delivery and sent it to my home. This is the customer service I like the staff member was very helpful. The jacket is idea for the summer not too much fleece in the inside.
June 16, 2024
Reply from Superdry - Solihull
Hello,
We appreciate you sharing your feedback with us about our Solihull store.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Great service
Great service, quality products and delivery of those that weren’t in store!
June 16, 2024
Very helpful staff.😍
June 26, 2024
Great staff
Great staff. Suggested the special offer which I had missed and helped with choice of t-shirts.
June 9, 2024
Friendly and helpful service
May 30, 2024
The whole experience was great
The whole experience from walking into the store in Touchwood, finding the item I wanted to the staff arranging my order was a simple and pleasant one.
May 6, 2024
Pistols Tshirt
Good quality cotton soft to touch perfect fit...XL for a 44 chest.
Print on the tshirt done to a high standard.
Would definitely recommend 👌
May 3, 2024
Lovely store and friendly staff who are…
Lovely store and friendly staff who are happy to help.
April 6, 2024
Excellent service
Excellent service, asst most helpful, patient and informative. Great not to feel rushed.
March 12, 2024
Sizing not good
Most of the item was not fit to me sizing was not good so I collect parcel and try there and wanted to return at same time but he ask so many questions on till even i collect 10 min before from same shop and then he did so long to doing return he needs to call manager
February 28, 2024
Brilliant quality of product and…
Brilliant quality of product and customer service throughout. Thank you!
February 25, 2024
Great service
February 27, 2024
Puffer jacket
Puffer jacket snug fit with strong secure pocket zips to keep my wallet and phone safe
February 16, 2024
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