Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... See more
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Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... See more
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... See more
Company replied
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... See more
Company details
About Superdry - Solihull
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Su-62, Touchwood, B91 3GJ, Solihull, United Kingdom
- 01217 040659
4.4
Excellent
221 reviews
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Brilliant quality of product and…
Brilliant quality of product and customer service throughout. Thank you!
February 25, 2024
Great service
February 27, 2024
Puffer jacket
Puffer jacket snug fit with strong secure pocket zips to keep my wallet and phone safe
February 16, 2024
Good and friendly service in store
February 11, 2024
Great choices of clothes and an extra…
Great choices of clothes and an extra 20% off which was a bonus. Staff are friendly and approachable. Will definitely be going back
February 14, 2024
Excellent service throughout
Excellent service throughout but sadly the item was not exactly my style
I returned the item via the Solihull Store where the Service was perfect in every way and an example of excellence
January 16, 2024
Good delivery time
Good delivery time , ordered at the shop . Staff were helpful and polite.
January 21, 2024
Lovely friendly and very helpful staff
Lovely friendly and very helpful staff. Also very efficient and my return was dealt with so quickly.
January 8, 2024
Excellent service
Excellent service , staff where polite and loved all the sale items
January 16, 2024
I bought this jacket for my husband as…
I bought this jacket for my husband as a gift. He liked it a lot because it's very warm,comfortable and easy to use.
January 2, 2024
The item purchased was good.
The item purchased was good.
However I have paid for delivery and had to take the item into a store to have the security tag removed at additional travel cost. Once in the store they could not remove the tag as it was larger and I had to wait around whilst they went into another store with the item and remove the tag. This was Solihull store in Touchwood.
January 4, 2024
Liked the colour of the jacket
Liked the colour of the jacket. A bit small made but ordered another which was a better fit.
December 27, 2023
Customer service at Solihull Branch First Class.
Re.the gentleman who served us today at the Solihull branch - he was polite,respectful and patient. All together a good experience. The products was delivered within 3 working days. Shop lady who assisted in selecting two items was also first class.
December 26, 2023
Very helpful staff
Very helpful staff. Ordered more than one for size - easy refund process.
December 21, 2023
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